
Clement Ford
O'Fallon, MO
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Purchased Ford Explorer Always enjoy working with Lynn. She is very knowledgeable in all aspects of this dealership. This is our 4th purchase from Marshall and won’t go anywh Always enjoy working with Lynn. She is very knowledgeable in all aspects of this dealership. This is our 4th purchase from Marshall and won’t go anywhere else. More
Good service visit. After a previous poor service visit (overfilling oil resulting in black smoke and a redo), I had great service this time with a surprisingly short wai After a previous poor service visit (overfilling oil resulting in black smoke and a redo), I had great service this time with a surprisingly short wait time. More
A.C. not cooling properly. Dropped off my truck, which I bought last year from Marshall Ford, at 7 a.m. and went in and had a cup of coffee then my service man Harlin came and s Dropped off my truck, which I bought last year from Marshall Ford, at 7 a.m. and went in and had a cup of coffee then my service man Harlin came and said they had some back log from the night before so he wasn't to sure when they would get to it so I called my wife to come and get me but before she got there Harlin said the service technician Neil had started on it so the wife and I went to breakfast then took me home. Later before noon Harlin called saying my truck was done and your porter came and picked me up. Everyone was so nice it is always a pleasure to go to Marshall Ford and we will be bringing in the wife's Ford Escape which we also bought from Marshall Ford for service. We recommend Marshall Ford to whoever is looking for a vehicle. More
Excellent Was very pleased with this dealership. My salesperson, Kevin Dunnerman, was very helpful in my decision about what was the best car for my needs. Pro Was very pleased with this dealership. My salesperson, Kevin Dunnerman, was very helpful in my decision about what was the best car for my needs. Provided me with much information about the car.Was also very pleased with Gabe Anderson, Finance Manager. More
Great service When I decided to buy a new Taurus I went to Leo Marshall and told him that I would either deal with him or Lynn Downey and no one else. I have had g When I decided to buy a new Taurus I went to Leo Marshall and told him that I would either deal with him or Lynn Downey and no one else. I have had good experiences with Marshall Ford over the years so I decided to go there again for a new car. There attitude is very good and there service for the auto's is extremely excellent. More
Need an emissions inspection - only took a very minutes. I have always been happy with my Ford cars and had excellent care with your Service Dept. I have never had to sit and wait for a long time. I have always been happy with my Ford cars and had excellent care with your Service Dept. I have never had to sit and wait for a long time. More
Always great Marshal ford is where we take all our cars too. Always honest and fast . And I like the new up dates they have done to the waiting room. Marshal ford is where we take all our cars too. Always honest and fast . And I like the new up dates they have done to the waiting room. More
Inspection We were able to get appointment when needed for inspection. Completed in a very timely manner. New renovations looked great, was impressed with servic We were able to get appointment when needed for inspection. Completed in a very timely manner. New renovations looked great, was impressed with service waiting area. More
Awesome dealership. Never would I think about going anywhere else. Outstanding service and staff. Pleasure to deal with and always takes exceptional care of my vehicle. Never would I think about going anywhere else. Outstanding service and staff. Pleasure to deal with and always takes exceptional care of my vehicle. They care about their patrons. More
Service Great people good service. Short waits to get in. Short time to get out. Very knowledgeable and polite service personnel. Very clean and comfortable Great people good service. Short waits to get in. Short time to get out. Very knowledgeable and polite service personnel. Very clean and comfortable waiting room. More