Clement Ford

Top quality as usual The service center is always great to work with! I was in a for an oil change, car was taken back right away, and short time later I was on my way! The service center is always great to work with! I was in a for an oil change, car was taken back right away, and short time later I was on my way! More

Emissions inspection Quick service as always. Other places wanted me to make an appointment for this service but marshall said to just drop by. Love this place. Quick service as always. Other places wanted me to make an appointment for this service but marshall said to just drop by. Love this place. More

Just needed an inspection It was quick. Under 30 minutes while I waited and only 24$! Fast and affordable and convenient I am very very Happy with Marshall ford in OFallon It was quick. Under 30 minutes while I waited and only 24$! Fast and affordable and convenient I am very very Happy with Marshall ford in OFallon More

Got us in super quick We needed a set of tires and even though we did not have an appointment they got us in and out the same day. Service advisor was great in his assistan We needed a set of tires and even though we did not have an appointment they got us in and out the same day. Service advisor was great in his assistance. More

150,000 mile checkup Had my wife's 1999 Expedition in for it's 150,000 mile checkup and would like to thank Megan for helping me with scheduling an appointment. Megan is Had my wife's 1999 Expedition in for it's 150,000 mile checkup and would like to thank Megan for helping me with scheduling an appointment. Megan is very competent and professional--a pleasure to work with. I would also like to thank Jim for all the research and discussions concerning required items that were listed on the checklist. His knowledge of Ford maintenance is superior--and also a pleasure to work with. If there is one item that needs improvement, it is the soiled condition of the floor boards, door threshold, and drivers armrest. It seems every time I have any of my cars in for service I have to clean dirt and grime off the vehicle in the areas mentioned. This has happened nearly 90% of the time. All in all, I am very happy with the service department, have been a customer for over 20 years, and will continue to have all my cars and trucks serviced with Marshall. W Scott Lagle More

Service on my car was quick. Service was fine a little pricey on the oil, would love to see an oil change program. Liked the epoxy floors at the service desk. Service was fine a little pricey on the oil, would love to see an oil change program. Liked the epoxy floors at the service desk. More

Oil change Leaving for vacation, brought the car in for oil change/service. Everyone always pleasant to work with. Love the remodeled waiting area and the floor Leaving for vacation, brought the car in for oil change/service. Everyone always pleasant to work with. Love the remodeled waiting area and the floor in the receiving area. More

My New Way to Escape Went to the Dealership to decide what to do . . . Purchase the lease car I was currently driving or turn it in for something totally different. Never Went to the Dealership to decide what to do . . . Purchase the lease car I was currently driving or turn it in for something totally different. Never in a million years did I think I would be leaving the dealership in a brand new car with an amazing warranty!! Even if you think your credit is a sure fire answer of "No" go to Marshall Ford and give them a try - trust me you will not be disappointed!! More

Customer Service repair. Had to have my car towed in over the weekend. When I came in Monday AM Jim asked what were the issues and immediately scheduled a rental for me. I was Had to have my car towed in over the weekend. When I came in Monday AM Jim asked what were the issues and immediately scheduled a rental for me. I was out the door in 25 minutes without a reservation and had my car back ready to roll in a couple days. Highly recommend Jim and the rest of the Professional Team at Marshall Ford. Thank you!! Bret Miller More

Comments Quick excellent service blah blah blah. Mister Marshall is very nice. Tell him I said hello and that I hope he supports the Lake Saint Louis Firewor Quick excellent service blah blah blah. Mister Marshall is very nice. Tell him I said hello and that I hope he supports the Lake Saint Louis Fireworks next year More