
Clement Ford
O'Fallon, MO
Filter Reviews by Keyword
By Type
Showing 715 reviews
Buying 2018 Ford Escape Carl Gettis and the team at Marshall Ford were very good during the buying process. No high pressure which we as a customer appreciated. Thanks for Carl Gettis and the team at Marshall Ford were very good during the buying process. No high pressure which we as a customer appreciated. Thanks for a pleasent buying experience. More
Service adviser was very professional. He treated me like a valued customer . I have been going to Marshall Ford for years for my service, and have never b adviser was very professional. He treated me like a valued customer . I have been going to Marshall Ford for years for my service, and have never been disappointed. More
Great Experience. We have had our vehicles serviced at Marshall Ford for at least 6 years and always happy with the service dept. This is our first purchase of a new ca We have had our vehicles serviced at Marshall Ford for at least 6 years and always happy with the service dept. This is our first purchase of a new car from Marshall and we are very pleased. Jim Parisi is a great guy I would highly recommend! More
Great Service Been going to Marshall Ford for years. Your service adviser Jim is great! Very attentive and easy to work with. He called and explained the work and t Been going to Marshall Ford for years. Your service adviser Jim is great! Very attentive and easy to work with. He called and explained the work and then when it was ready. More
Great Service I’ve been going to Marshall Ford for about 7 years now and have always had excellent customer service. Maintenance and service by their Service Depart I’ve been going to Marshall Ford for about 7 years now and have always had excellent customer service. Maintenance and service by their Service Department has generally been stellar as well although it may take more than one visit to fix a nagging problem caused by software which I find normal especially the more complicated the vehicles are getting each year. More
I fele it was very perfectinal and I fell very satisfied wit I am very please with all the service people and the quality of their work. The service was done in a very speedy time. I am Happy with your service. I am very please with all the service people and the quality of their work. The service was done in a very speedy time. I am Happy with your service. More
Safety and emissions inspections . Jim took the time to explain the results of the inspection, which gave me information on the remaining life of my tires and brakes. He also pointe . Jim took the time to explain the results of the inspection, which gave me information on the remaining life of my tires and brakes. He also pointed a couple of mechanical issues that are not pressing problems at this time. More
Lynn Downey listened . . pure and simple. I went in specifically to order a 2019 vehicle. I left with another car issue resolved along with ordering my vehicle. We all know that creepy feeli I went in specifically to order a 2019 vehicle. I left with another car issue resolved along with ordering my vehicle. We all know that creepy feeling when you walk onto the lot of any dealer . . . THIS FEELING did not exist with Lynn Downey. She is real and relaxed. No games. Love it!!! Highly recommend Lynn at Marshall Ford, O'Fallon More
brake pad replacement Got started on my rear brake pad replacement within a couple of minutes of my entering the garage. I was out of there in just a little over an hour a Got started on my rear brake pad replacement within a couple of minutes of my entering the garage. I was out of there in just a little over an hour at a very reasonable price. More
Great service! Super fast and friendly service! Very easy to schedule appointment and was in and out in 30 minutes! Thanks for keeping my car up to date on service n Super fast and friendly service! Very easy to schedule appointment and was in and out in 30 minutes! Thanks for keeping my car up to date on service needs! More