Back

Clement Ford

O'Fallon, MO

3.2
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

Directions

By Type

Showing 715 reviews

October 24, 2018

Buying 2018 Ford Escape Carl Gettis and the team at Marshall Ford were very good during the buying process. No high pressure which we as a customer appreciated. Thanks for More

by Suv buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Gettis
October 22, 2018

Service adviser was very professional. He treated me like a valued customer . I have been going to Marshall Ford for years for my service, and have never b More

by Rland38427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service adviser
October 21, 2018

Great Experience. We have had our vehicles serviced at Marshall Ford for at least 6 years and always happy with the service dept. This is our first purchase of a new ca More

by Richard M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parisi, Gabe
October 21, 2018

Great Service Been going to Marshall Ford for years. Your service adviser Jim is great! Very attentive and easy to work with. He called and explained the work and t More

by fxdwg00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Holenbeck
October 20, 2018

Great Service I’ve been going to Marshall Ford for about 7 years now and have always had excellent customer service. Maintenance and service by their Service Depart More

by john.clayman@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy and Justin
October 19, 2018

I fele it was very perfectinal and I fell very satisfied wit I am very please with all the service people and the quality of their work. The service was done in a very speedy time. I am Happy with your service. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Jim Hollenbeck,
October 19, 2018

Safety and emissions inspections . Jim took the time to explain the results of the inspection, which gave me information on the remaining life of my tires and brakes. He also pointe More

by KB79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim H.
October 17, 2018

Lynn Downey listened . . pure and simple. I went in specifically to order a 2019 vehicle. I left with another car issue resolved along with ordering my vehicle. We all know that creepy feeli More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey
October 13, 2018

brake pad replacement Got started on my rear brake pad replacement within a couple of minutes of my entering the garage. I was out of there in just a little over an hour a More

by Marshall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Somebody in the service area...you ALWAYS ask this I never know or remember the names
October 11, 2018

Great service! Super fast and friendly service! Very easy to schedule appointment and was in and out in 30 minutes! Thanks for keeping my car up to date on service n More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Logan, Brent, & Veronica
...
54
...