
Clement Ford
O'Fallon, MO
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Always great service Great service. The service advisors knew me by name the second time I came in for service and have always been great. Highly recommended. I have purch Great service. The service advisors knew me by name the second time I came in for service and have always been great. Highly recommended. I have purchased four vehicles at Marshall Ford ... if my next car is a Ford, it too will come from Marshall Ford. More
easy purchase Chris took good care of us. We knew which car we wanted from looking on the Internet. We test drove the vehicle, haggled, bought it, did paperwork w Chris took good care of us. We knew which car we wanted from looking on the Internet. We test drove the vehicle, haggled, bought it, did paperwork while they cleaned it up; all in about one and a half hours. More
Great service Customer service was excellent and was in and out in an hour. Would recommend this dealership to anyone. Super friendly and always prompt and courteou Customer service was excellent and was in and out in an hour. Would recommend this dealership to anyone. Super friendly and always prompt and courteous More
OUTSTANDING SERVICE The whole crew at Marshall Ford is Outstanding, professional and care about you and your vehicle! Justin made sure all was completed properly and w The whole crew at Marshall Ford is Outstanding, professional and care about you and your vehicle! Justin made sure all was completed properly and without a hitch. More
Great service I purchased my vehicle used from Marshall Ford several years ago. I always take my vehicle to be serviced and worked on there as they are always frien I purchased my vehicle used from Marshall Ford several years ago. I always take my vehicle to be serviced and worked on there as they are always friendly, professional and I never feel service is recommend unless it is needed! It is very important to have a trusted service manager, Jim ! More
New Focus Hatchback My salesman Kevin was outstanding. He was very patient with me as I wasn't quite sure what car I really wanted. He answered all my questions and pro My salesman Kevin was outstanding. He was very patient with me as I wasn't quite sure what car I really wanted. He answered all my questions and provided me with the information I needed to make a decision. Once I made my decision he was thorough in guiding me thru all the paperwork and even helped me clean out my trade in car. I would definitely recommend Kevin and Marshall Ford. More
Great Customer Service John & Gabe went to extra lengths to help me purchase my new F-150 truck. Great customer service. I would suggest Marshall Ford to anyone looking to p John & Gabe went to extra lengths to help me purchase my new F-150 truck. Great customer service. I would suggest Marshall Ford to anyone looking to purchase a new or used vehicle. More
Extremely Pleased I had my truck towed in as it wasn’t starting. Unfortunately, since I didnt have an appointment, I was told it would take a week to get my truck in fo I had my truck towed in as it wasn’t starting. Unfortunately, since I didnt have an appointment, I was told it would take a week to get my truck in for service. That was unfortunate but I had no other choice. Well, not even a full 2 days passed and I was contacted to tell me my truck was fixed and ready. Granted it was a simple fix, but still...I’m extremely pleased. This is the 2nd time I’ve brought one of my vehicles in for service and it’s the 2nd time I’ve been impressed with the entire experience. More
Mustang service Brought Mustang in for inspection and oil change and they also noticed I needed a new battery. Always get excellent service with Jim that’s why I cont Brought Mustang in for inspection and oil change and they also noticed I needed a new battery. Always get excellent service with Jim that’s why I continue to come to Marshall for service. More
Friendly staff, good deals and they know what they're doing. We like Marshall Ford because even though there are bigger dealerships Marshall Ford goes the extra mile to keep your business. We used to go to them We like Marshall Ford because even though there are bigger dealerships Marshall Ford goes the extra mile to keep your business. We used to go to them before we moved and they spoiled us so much we thought all dealerships were supposed to be like them. We moved back into town, needed a car and went straight there. You can't go wrong. More