Clement Ford

Tom Lentz is a great employee, who is very helpful. The dealership upgraded the waiting room, where it is now a very comfortable setting. The employees are all friendly and knowledgeable. Parts are well The dealership upgraded the waiting room, where it is now a very comfortable setting. The employees are all friendly and knowledgeable. Parts are well inventories. The parts manager was also very helpful in my purchase of a cargo floor mat. Tom Lentz just couldn't be more helpful and knowledgeable. Quality of the service department is a main reason I buy vehicles at Marshall. More

Purchase and Service I purchased a used F-150. It needed recall work which was not completed by the previous owner. Jim in used car sales coordinated with service and th I purchased a used F-150. It needed recall work which was not completed by the previous owner. Jim in used car sales coordinated with service and the work was completed. I have bought several vehicles both new and used from this Dealership and had most of the vehicles serviced there. Great people both in Sales and Service, no complaints! More

Excellent service! Marshall Ford in OFallon MO has excellent service. I went in for a recall and was told my truck would be ready the next afternoon, but it was ready by Marshall Ford in OFallon MO has excellent service. I went in for a recall and was told my truck would be ready the next afternoon, but it was ready by mid morning! Thanks! More

The Works In and out fast! With great friendly service from everyone at the dealership this morning! Dealership was very clean - love the new updates! Will b In and out fast! With great friendly service from everyone at the dealership this morning! Dealership was very clean - love the new updates! Will be back again soon. More

Great service with a relaxed atmosphere. Carl was easy to talk to and knowledgeable about all the Ford cars I inquired about. I would definitely recommend Carl to anyone looking to buy a n Carl was easy to talk to and knowledgeable about all the Ford cars I inquired about. I would definitely recommend Carl to anyone looking to buy a new car. More

OUTSTANDING SERVICE GREAT GROUP OF INDIVIDUALS THAT MAKE UP THE "MARSHALL FORD TEAM"! THEY ARE SECOND TO NONE IN THE WAY THEY TREAT A CUSTOMER. WHEN YOU ARE IN THEIR DEAL GREAT GROUP OF INDIVIDUALS THAT MAKE UP THE "MARSHALL FORD TEAM"! THEY ARE SECOND TO NONE IN THE WAY THEY TREAT A CUSTOMER. WHEN YOU ARE IN THEIR DEALERSHIP, LOOK AROUND AND SEE FOR YOURSELF...……………. More

New tires Worked with Justin & it was a pleasure from beginning till end. He even took care of getting my rebate in after the work was completed. Worked with Justin & it was a pleasure from beginning till end. He even took care of getting my rebate in after the work was completed. More

Rattle that went away There was a rattle in my car that was driving me totally nuts. I brought the car in and within a few hours Jim called and the rattle was gone. The e There was a rattle in my car that was driving me totally nuts. I brought the car in and within a few hours Jim called and the rattle was gone. The exterior windshield pillar trim was broken and was rattling at highway speeds. More

Clean, quick, friendly I love the remodel of the dealership. Everything is clean and the staff is friendly. I especially appreciate that Megan sends out the reminder text I love the remodel of the dealership. Everything is clean and the staff is friendly. I especially appreciate that Megan sends out the reminder text before my appointment. I don't know if that is a service of the dealership or Megan going the extra mile but I really like it. More

Excellent people We were impressed with the informative and knowledgeable people how helped us. They quickly answered our questions and allowed us to evaluate our opti We were impressed with the informative and knowledgeable people how helped us. They quickly answered our questions and allowed us to evaluate our options. Also every one was very friendly. More