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Clement Ford

O'Fallon, MO

3.5
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

March 22, 2023

Awesome outstanding service! Will be back again Brandon is a great salesman and now a friend More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ser Voss, Justin Londoff, Jason Gross
Mar 22, 2023 -

Clement Ford responded

Hello Doug, thank you for highlighting our employee. We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Ford

March 21, 2023

Worst Ford service department I have ever been to. They don’t stand by their word or their work. And on top of it basically call you a liar. As if I could make up a whole elaborate story of what I was More

by Robinlibra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
March 09, 2023

I bought a 2014 Chevy impala from Blake. He did great work in helping find the car that worked for me and my budget! More

by Michaelzambito0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Balkenbush
Mar 13, 2023 -

Clement Ford responded

Hello Michael, thank you for highlighting our employee! We are happy to help and hope you enjoy your vehicle! Sincerely, Your Friends at Clement Ford

March 04, 2023

Every thing was great but I,be made two request for inspection papers still haven't recieved More

by ruddyterrana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ser Voss, Justin Londoff
Mar 15, 2023 -

Clement Ford responded

Hello Ruddy, thank you for taking the time to leave us a review. We value you and your feedback. We will use it to better our dealership. If you have any concerns, please feel free to reach out to us at 636-474-6892. Thank you, Clement Ford.

February 22, 2023

The ABSOLUTE WORST! !!!! It is almost 5 months and my car is still not legal because of this dealership! Finally got a title 4 months later but the title manager put 459, More

by Judy
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike Zuppardi, Kevin Pettit
Feb 24, 2023 -

Clement Ford responded

Judy, We appreciate your feedback, whether positive or negative. I would like to hear about what made your experience with Clement Ford a negative one. Please reach out to me at your earliest convenience. Kevin Pettit General Sales Manager Clement Ford kevin.pettit@clementford.com 636-978-3673

February 20, 2023

I don't know how this dealership ever accomplishes a thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built an More

by Wesley Gordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Ser Voss
Feb 24, 2023 -

Clement Ford responded

Wesley, We appreciate your feedback, whether positive or negative. I would like to hear about what made your experience with Clement Ford a negative one. Please reach out to me at your earliest convenience. Kevin Pettit General Sales Manager Clement Ford kevin.pettit@clementford.com 636-978-3673

February 18, 2023

We were pleased with our experience at Clement Ford! Blake Balkenbush was our salesman and I feel like he worked for us and not against us like I’ve experienced when purchasing a car before! He made the More

by Ashley Gardner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Londoff, Blake Balkenbush
Feb 20, 2023 -

Clement Ford responded

Hello Ashley, thank you for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything comes up. Take care! Sincerely, Your Friends at Clement Ford

February 13, 2023

Brandon was very pleasant to work with on the purchase of my new Ford Escape. More

by Southerngirl9308
Recommend Dealer
Yes
Employees Worked With
Brandon Ser Voss
Feb 13, 2023 -

Clement Ford responded

Hello, thank you for highlighting our employee! We are happy to help and hope you enjoy your Ford Escape! Sincerely, Your Friends at Clement Ford

February 12, 2023

The folks at Clement were very kind and easy to work with. Good car buying experience. More

by ScottK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Balkenbush
Feb 13, 2023 -

Clement Ford responded

Hello Scott, thank you for taking the time to leave us a review! We are always happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Ford

February 03, 2023

The people there are great to deal with however the website needs some work because of it being misleading. More

by Williammking2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Londoff, Dr. Donte Kara, Paul Mansker, Jennipher Alvernia, Josh Davis, Josh Davis
Feb 06, 2023 -

Clement Ford responded

Hello William, thank you for the feedback. We are sorry that you were mislead by our website. We are working to get the problem fixed. Feel free to let us know if there is something we can help with. Sincerely, Your Friends at Clement Ford