Clement Ford

This is the second car I have purchased from this dealership and from Kevin. I came back the second time because I was very happy and satisfied with them. I would definitely reccomend other people dealership and from Kevin. I came back the second time because I was very happy and satisfied with them. I would definitely reccomend other people to come to Marshall Ford when looking for a car. More

Very easy procedure and we had a wonderful salesman. Very happy! The car was clean and everyone was very nice to us. We will come back again in the future. Very happy! The car was clean and everyone was very nice to us. We will come back again in the future. More

Customer service is excellent and pricing is fair. Lynn Downing’s team is terrific, Darnell was extremely patient and spent a lot of time explaining the workings of the accessories and answering questions, Downing’s team is terrific, Darnell was extremely patient and spent a lot of time explaining the workings of the accessories and answering questions, He is definitely an asset to your dealership.,, More

Jim Hollenbeck and Scott Roach have always taken good care of me and my vehicles for the last 16 years. Hats off to them all care of me and my vehicles for the last 16 years. Hats off to them all More

Joe King is the best service guy I have ever seen. We will now buy every truck at Marshall for our company because of him. will now buy every truck at Marshall for our company because of him. More

From our original purchase in 2016 until now dealing with folks at Marshall has always been a pleasure. Friendly, quick, and all work done right. folks at Marshall has always been a pleasure. Friendly, quick, and all work done right. More

Quick. Efficient. Professional. Thanks for the turnaround. The brakes do still squeak a bit though when coming to a stop. Can be annoying at times. turnaround. The brakes do still squeak a bit though when coming to a stop. Can be annoying at times. More

friendly and always great service darnell was awesome to deal with great to talk with he new product very well and helped me with learning new truck deal with great to talk with he new product very well and helped me with learning new truck More

Tom Lentz is the best!!! He is very helpful, nice, and knowledgeable. He takes the time to make sure everything is taken care of and understood. I wish every service representative everywhere was as great knowledgeable. He takes the time to make sure everything is taken care of and understood. I wish every service representative everywhere was as great and helpful! More

This was my first visit to Marshall Ford as I recently moved to Wentzville. Five stars for each of the 4 employees noted below. I greatly appreciated each of their efforts and professionalism. Service Adv moved to Wentzville. Five stars for each of the 4 employees noted below. I greatly appreciated each of their efforts and professionalism. Service Advisor Joe King was very friendly, professional and timely with his communications. My gut told me he was someone you could trust. I would personally request Joe for any future appointments. Mary Rehkopf called back shortly after having left her a voice message the next day. She promised me she would have Brian Bohannon call me when he returned the next day regarding an issue I had (with FordPass) and he called early the following day. On the day I picked up my vehicle, FordPass was down requiring me to use a credit card instead of earned FordPass points. Resolution was a lot more involved than you would think but Brian showed a strong willingness / desire to get it done. Monet Davis was extremely friendly and helpful answering and directing calls. I believe a friendly voice or greeting can change someone's day in a positive way. I came away thinking that this is a dealership that has a culture that cares about their customers and wants them to come back. More