Clement Ford
O'Fallon, MO
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The staff at Marshall Ford is always friendly and it is always a pleasure to come in for service appointments. I have never left the dealership unhappy always a pleasure to come in for service appointments. I have never left the dealership unhappy More
I appreciated how fast they were able to schedule my service. The service writer was very friendly as well. I would definitely recommend Marshall Ford! service. The service writer was very friendly as well. I would definitely recommend Marshall Ford! More
My sales person and staff kept things moving right along during the sales/purchase process. I appreciate that. My time is precious to me. From the time I called in with my inquiry, my questions were answ during the sales/purchase process. I appreciate that. My time is precious to me. From the time I called in with my inquiry, my questions were answered right away. Jim even went out in the pouring rain to take pictures and text them to me. Jim was helpful, attentive and did not waste time. More
I had my starter go out on in the morning. I had it towed to Marshall and had no expectations that it would be fixed for a couple of days. Joe called later in the day and said it would be good to the towed to Marshall and had no expectations that it would be fixed for a couple of days. Joe called later in the day and said it would be good to the same day it was dropped off-without an appointment! More
In and out in less than 25 minutes. Easy to check in. Easy to pay at the cashiers window. Provide social distancing. Disappointed that masks are not required in waiting area. Easy to pay at the cashiers window. Provide social distancing. Disappointed that masks are not required in waiting area. More
Marshall Ford is the best place to buy a Ford at a great price from a great sales staff and have that Ford serviced as needed. I love Fords and I wouldn't buy mine anywhere else. price from a great sales staff and have that Ford serviced as needed. I love Fords and I wouldn't buy mine anywhere else. More
Excellent fast service. Everyone was professional and friendly. Waiting area was comfortable, clean along with the service area being clean and fresh smelling. I would appreciate if you would update m friendly. Waiting area was comfortable, clean along with the service area being clean and fresh smelling. I would appreciate if you would update my records to my name and not my deceased husbands. More
I have always been happpy with the service at Marshall Ford and this was no exception. You have exceeded in time of service. I would definitely recommend the service department to anyone I know Ford and this was no exception. You have exceeded in time of service. I would definitely recommend the service department to anyone I know More
Under Promised and Over Delivered. Car Repair. Joe King was in communication and kept me updated. Keith Nash, REALTOR(R) 314-614-1426. Thank you. was in communication and kept me updated. Keith Nash, REALTOR(R) 314-614-1426. Thank you. More
Checked in immediately. Serviced my car quickly. Reminded me the vehicle is still under warranty, so if things need to be repaired before the warranty is up I can schedule service . Reminded me the vehicle is still under warranty, so if things need to be repaired before the warranty is up I can schedule service . More