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Clement Ford

O'Fallon, MO

3.5
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

November 06, 2020

The staff at Marshall Ford is always friendly and it is always a pleasure to come in for service appointments. I have never left the dealership unhappy More

by maricialawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
November 06, 2020

I appreciated how fast they were able to schedule my service. The service writer was very friendly as well. I would definitely recommend Marshall Ford! More

by rllong0756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
November 04, 2020

My sales person and staff kept things moving right along during the sales/purchase process. I appreciate that. My time is precious to me. From the time I called in with my inquiry, my questions were answ More

by underk9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parisi
November 04, 2020

I had my starter go out on in the morning. I had it towed to Marshall and had no expectations that it would be fixed for a couple of days. Joe called later in the day and said it would be good to the More

by Troutn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe King
November 03, 2020

In and out in less than 25 minutes. Easy to check in. Easy to pay at the cashiers window. Provide social distancing. Disappointed that masks are not required in waiting area. More

by larryh1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
October 23, 2020

Marshall Ford is the best place to buy a Ford at a great price from a great sales staff and have that Ford serviced as needed. I love Fords and I wouldn't buy mine anywhere else. More

by mustanggirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
October 21, 2020

Excellent fast service. Everyone was professional and friendly. Waiting area was comfortable, clean along with the service area being clean and fresh smelling. I would appreciate if you would update m More

by nancy.mccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
October 21, 2020

I have always been happpy with the service at Marshall Ford and this was no exception. You have exceeded in time of service. I would definitely recommend the service department to anyone I know More

by Ajmueller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 19, 2020

Under Promised and Over Delivered. Car Repair. Joe King was in communication and kept me updated. Keith Nash, REALTOR(R) 314-614-1426. Thank you. More

by keithnashrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe King
October 14, 2020

Checked in immediately. Serviced my car quickly. Reminded me the vehicle is still under warranty, so if things need to be repaired before the warranty is up I can schedule service . More

by pawpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name
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