Clement Ford
O'Fallon, MO
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Modern cars are very complex. The service department is always able to diagnose the problem. The problems always confuse me. The service is very efficient when I have made an appointment. always able to diagnose the problem. The problems always confuse me. The service is very efficient when I have made an appointment. More
Justin knows me when I drive and greets me when I arrive. Car work is quick and a good quality. The individual for checking out is friendly and helpful. Car work is quick and a good quality. The individual for checking out is friendly and helpful. More
Customer service is key measurment of success during a buying experience. I would like to recognize Kevin Dunndermann for making my new Mach-E purchase an example on how to effectively and efficiently ma buying experience. I would like to recognize Kevin Dunndermann for making my new Mach-E purchase an example on how to effectively and efficiently make this a great experience. I was visiting from Chicago, saw the car and was on a tight schedule. I was able to complete the transaction in less than one hour and he drove the car to my hotel. Thanks for making this a great experience More
Jim Hoolenbeck and Scott Roach in service always take good care of me and have a professional attitude. Never any worries with service at Marshall Ford. good care of me and have a professional attitude. Never any worries with service at Marshall Ford. More
Lynn Downey as always was incredible. Financing was a breeze. The truck came out of the service bay shiny and new looking! It looked fabulous. Marshall Ford has gotten our business for years and will breeze. The truck came out of the service bay shiny and new looking! It looked fabulous. Marshall Ford has gotten our business for years and will continue because THEY GO THE EXTRA MILE!!! More
Overall great experience purchasing new Ford. Chris Macfall was help full, friendly and professional explaining all the safety features that were new to us as well as remediating a battery issue to our Macfall was help full, friendly and professional explaining all the safety features that were new to us as well as remediating a battery issue to our satisfaction. So far we have been very pleased with Marshall Ford Dealership. Thanks. More
This dealership is awesome in sales and service. We have been dealing with Marshall Ford for more than 10 years and will continue to do so in the future! been dealing with Marshall Ford for more than 10 years and will continue to do so in the future! More
Outstanding service, fast, courteous help with the issue I had with my truck. I did not purchase my truck at Marshall, but with the service I received my next purchase will be from Marshall.. I had with my truck. I did not purchase my truck at Marshall, but with the service I received my next purchase will be from Marshall.. More
Have bought several vehicles from Marshall and always have a pleasant professional experience. The staff was knowledgeable friendly and answered all our questions.Thank You have a pleasant professional experience. The staff was knowledgeable friendly and answered all our questions.Thank You More