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Clement Ford

O'Fallon, MO

3.5
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

June 17, 2021

This was my first time buying a car from a dealership. Kevin was very helpful in finding a car that fit my budget, let me test drive to make sure it was the car I wanted, and had the car detailed before I More

by Kimberly Hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dunnermann
Jun 17, 2021 -

Clement Ford responded

Hello, Kimberly. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving your automotive needs for years to come! Thank you, Your Clement Ford Family

June 14, 2021

We had a very good experience at Clement Ford. Everyone we met and dealt with were very professional, knowledgeable with Ford products and answered all our questions. More

by kawhitak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dunnermann, Scott Davis
Jun 14, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving your automotive needs for years to come! Thank you, Your Clement Ford Family

June 11, 2021

I just purchased a truck from Brad Cotner and let me tell you nothing but excellence from this guy. He took his time and was very thorough throughout the process. I will definitely be buying my next vehicle More

by jeremy.comley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynette Downey, Kevin Dunnermann, Carl Gettis, Darnell Terrell, Mike Kane, Brad Cotner, Chris Macfall, Chang Park
Jun 14, 2021 -

Clement Ford responded

Hello, Jeremy. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving your automotive needs for years to come! Thank you, Your Clement Ford Family

June 11, 2021

Been buying vehicles from Marshall Ford for years, it was nice to see nothing as changed with Clement Ford taking ownership! I will continue to be a customer, keep up the good work! More

by eale1420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dunnermann
Jun 14, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving your automotive needs for years to come! Thank you, Your Clement Ford Family

June 08, 2021

This dude must be a puppet on a string! I get a quote for a née van. I call to want to test drive it, I’m told that quote isn’t a good quoting. That it came from a 3rd party sight. I advised him that it sho More

by EddynFenton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Macfall
Jun 08, 2021 -

Clement Ford responded

Hello, Eddy. Thank you for leaving your feedback for Clement Ford. We sincerely apologize for the concerns you have had with our dealership in O'Fallon. We would like the opportunity to follow up with you personally to help address and resolve the concerns you have brought to our attention. We value your feedback and will use it to improve our dealership. Should you wish to share your experience with us personally, please, reach out to us directly at the dealership. We are available at your convenience at (636) 978-3673. Thank you, Clement Ford

Jun 08, 2021 -

EddynFenton responded

Thanks for responding back However I know your dealership isn’t going to HONOR the Internet quote I was given. And Why do you give 3rd parties your veh info if your not going to HONOR quotes? Unless Maybe I can answer that question for you ! The Ol Bait and Switch Game; which you would never admit to! I just wanted to buy the Van for the quote I got on line. But that won’t seem to happen at your dealership!

June 05, 2021

It may have been the simplest ,easiest vehicle purchase I have ever made. I knew what I wanted when I walked in and I was out in no time!!! Thanks!!! More

by noel4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dunnermann
Jun 07, 2021 -

Clement Ford responded

Hello, Noel. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

May 28, 2021

Found a great car and deal at Clement Ford. We have been buying cars from Marshall Ford for almost ten years. The new ownership is continuing that superb customer focus. Chang Park was great. More

by Barry D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chang Park
Jun 01, 2021 -

Clement Ford responded

Hello, Barry. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

May 25, 2021

Friendly, professional and a good group of sales people to work with. Finance was a bteeze. I will definitely recommend this dealership to family and friends More

by Ethelalexander59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cotner
Jun 01, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

May 24, 2021

Very friendly. Prompt to assist you. Would buy from again. Was explained everything on the car. Jim Parisi was very helpful. Mike in finance also helpful explaining everything so I could understand More

by sueellen58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parisi
May 25, 2021 -

Clement Ford responded

Hello, Sue Ellen. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

May 12, 2021

Jim Hollenbeck is the best. He’s always 1 step ahead & on the ball. The gal working in customer service, great sense of humor. Thank You Jim & the crew. 👍🏼 More

by beckerdonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 19, 2021 -

Clement Ford responded

Hello, Donna. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

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