Clement Ford

Brandon was very knowledgeable and helpful in getting my my bronco. They are hard to find right now and he made it possible to get one. Thank you so much for your help! Really nice and straight forward! my bronco. They are hard to find right now and he made it possible to get one. Thank you so much for your help! Really nice and straight forward! More

In general the dealership is catching up to the services provided by Marshall Ford. The first time I attempted to set an oil change there was a misunderstanding of time of service. The latest time I set f provided by Marshall Ford. The first time I attempted to set an oil change there was a misunderstanding of time of service. The latest time I set for service went well. Darnell Terrell is an excellent sales associate. He explained all capabilities of my new Ranger and has been a great source of help to me when needed. More

Inquired about purchasing/ ordering a vehicle via email which Brittney quickly responded and told me Chris would be in touch with me very shortly. After 48hrs of no contact I sent a follow-up email to Brit which Brittney quickly responded and told me Chris would be in touch with me very shortly. After 48hrs of no contact I sent a follow-up email to Brittney, to which she told me someone would be in contact with me very shortly. Another 24 hours went by still no info. Not the first run in I've had with this dealership, had plenty of service issues recently as well. Customer service is definitely not a top priority for this dealership. More

We love working with Lynn. We was a customer of Marshall Ford for years. Good Ford for years. Good More

UNETHICAL, DISHONEST DON'T TRUST ANYTHING! Friends and family. Piece of advise, don't purchase anything from CLEMENT FORD in O'fallon MO. They would not honor the price on my order sheet when I went to pi family. Piece of advise, don't purchase anything from CLEMENT FORD in O'fallon MO. They would not honor the price on my order sheet when I went to pick up my truck. My actual order form had a price locked at $92,290 with MSRP at $97,290. I had to pay $97,790 before they would let me drive away. They stole my downpayment of $500 that was cashed in March of 2021. I sold my truck under it's value based on the price we agreed for the new 2022 F450 Dually Truck of $92,290. Waited 9 months and drove 18 hours to pick up on Jan. 13th. They refused to do the deal at $92,290. Before I could get possession and head back to Florida where I was vacationing, I was forced to pay $97,790. What a RIPOFF! I asked for my truck back and they said that wasn't possible. I was also told they don't honor the price from taking over Marshall's dealership. What they refused to understand since they are about greed is that the order form the day they took ownership says no price change. They also had 7 months to talk to me. My original salesman left this crooked dealership. I corresponded many times about my truck, I even mentioned that I heard there is a few shady dealerships were not honoring prices at delivery. They did not respond or inform me that is what they were going to do. I would have cancelled and kept my truck. They had me over the barrell since I needed the truck. RIPOFF DEALERSHIP!!!! More

Jamel was excellent to work with, he went above and beyond to get us into the car that we wanted. I would definitely be going back to Ford clement in the future. Such caring staff! beyond to get us into the car that we wanted. I would definitely be going back to Ford clement in the future. Such caring staff! More

I had the pleasure of dealing with Jamel today and when I say he went above and beyond that’s no joke. Since I had dealt with him previously I wanted to make sure I went through him after coming across a tru say he went above and beyond that’s no joke. Since I had dealt with him previously I wanted to make sure I went through him after coming across a truck I was interested in. Not only did he work an AMAZING deal out for me he came in and did it on his day off!! Top notch great Salesman!! If you find yourself at Clermont Ford O’Fallon be sure to ask for Jamel!!! More

Jamel was great to work with. He was knowledgeable, thorough, and honest. I’ve bought cars from several types of dealerships from the buy here, pay here to another Ford dealership in Denver. Jamel made thorough, and honest. I’ve bought cars from several types of dealerships from the buy here, pay here to another Ford dealership in Denver. Jamel made the process painless and listened to my needs on a new car, hitting his choice out of the ballpark. More

Brandon was friendly, knowledgeable & answered every question I had. He made my purchase smooth & easy to understand. I will recommend Brandon & Clement Ford to friends & family. question I had. He made my purchase smooth & easy to understand. I will recommend Brandon & Clement Ford to friends & family. More

Purchasing from Jamel was a 10/10 experience. He was very knowledgeable and kind. Jamel knew what my husband and I were looking for and he found us exactly that all while working with our budget. I would rec knowledgeable and kind. Jamel knew what my husband and I were looking for and he found us exactly that all while working with our budget. I would recommend him to anyone! More