Clement Chrysler Dodge Jeep Ram Florissant - Service Center
Florissant, MO
43 Reviews of Clement Chrysler Dodge Jeep Ram Florissant - Service Center
Spent $500 to be told to fix it myself. And I’m still having problems. And I’m still having problems. More
Overview Vehicles Services Reviews Photos By owner About Google review summary Reviews All finance57 truck50 questions47 job42 +6 Sort by Most relevant Newest Highest Lowest K owner About Google review summary Reviews All finance57 truck50 questions47 job42 +6 Sort by Most relevant Newest Highest Lowest Kelvin Prewitt Local Guide·13 reviews·2 photos I have a 2021 Jeep Grand Cherokee. The carrier bearing on the rear drive shaft went bad causing a knocking noise against the bottom of the truck. It was covered by the factory Jeep Warranty. That's the good part. The bad part was they … More Photo 1 in review by Kelvin Prewitt Kelly Tracy 1 review·2 photos a month ago ⭐️⭐️⭐️⭐️⭐️ 5-Star Experience at Clement Jeep in Florissant! From the moment I walked into Clement Jeep, I knew I was in good hands. Dee, my … More Photo 1 in review by Kelly Tracy Photo 2 in review by Kelly Tracy Joan Hendrick 4 reviews·1 photo a week ago New My sister and I surprised my daughter with a great trade in to Clement Chrysler Dodge dealership here in Florissant. She saw it online from Oklahoma and immediately called them. Alex was the sales associate we fortunately talked to. He was … More Photo 1 in review by Joan Hendrick Video 2 in review by Joan Hendrick Kathy Mueller 7 reviews·3 photos 3 weeks ago New WOW!!! Can't say enough how special this experience was. From the moment I walked in the door I got greeted with kindness. Then Dee, my salesman, was exceptional! He heard me when I spoke, and worked to find me the right thing. Then … More Photo 1 in review by Kathy Mueller Photo 2 in review by Kathy Mueller Kelvin Prewitt Local Guide·13 reviews·2 photos a month ago I have a 2021 Jeep Grand Cherokee. The carrier bearing on the rear drive shaft went bad causing a knocking noise against the bottom of the truck. It was covered by the factory Jeep Warranty. That's the good part. The bad part was they had my truck for two and a half months because of the part being on back order. The communication with the service advisor was trash. He was always unreachable. Messages were left and I felt he would call at his convivence. The give you a number to text he never ever responded to my messages. I got a loaner for 5 days and he told me if I wanted to keep it past five days I'd have to pay for it myself even though it was a factory issue. By the time I got another loaner my truck was ready three days after I got it. Not to mention he got smart with my wife when she went there to see exactly what was going on. We feel he did not do his due diligence to take care of the my needs and didn't try to ease the pain of the situation at hand. No phone call to say the part had arrived. I only got a call from him saying "Hi Mr. P your vehicle is ready I'll be here till 5:45, see you soon." Mind you, I still had to pay my car note and insurance for a truck that I haven't had for the entire time. Then when I picked it up it was dirty as xxxx. They had it parked under a pine tree in the back for 2 1/2 months. Mind you it's a white truck. He dropped the ball and underperformed not everyone just this guy. So no, I will not recommend anyone going there for service. More
Keep up the great work! Wanna continue coming to you guys and being a dedicated customer for near future!! Wanna continue coming to you guys and being a dedicated customer for near future!! More
Steve, our service writer, was so willing to keep in touch about Joanne’s 2010 Sebring Convertible. Communication with me and my wife when either of ours cars is down is nearly as important and getting touch about Joanne’s 2010 Sebring Convertible. Communication with me and my wife when either of ours cars is down is nearly as important and getting the repair done correctly. Thanks Steve and Clement Chrysler. More
I'm giving a BIG shout out to Tanner! He's a great service advisor. He kept me in the loop of things in regard to the status of the back order of my part. Tanner was very personable an He's a great service advisor. He kept me in the loop of things in regard to the status of the back order of my part. Tanner was very personable and sweet to me throughout the process. I give him 10 STARS!! More
Chaz Walker, John Montgomery and Kim are always very helpful, professional and polite. I would recommend this dealership to anyone! helpful, professional and polite. I would recommend this dealership to anyone! More