Clearwater Toyota - Service Center
Clearwater, FL
367 Reviews of Clearwater Toyota - Service Center
Stellar service dept! Professional, efficient & courteous. Toyota Clearwater is an example of the way a corporation should treat it's customers. I will always buy from and Professional, efficient & courteous. Toyota Clearwater is an example of the way a corporation should treat it's customers. I will always buy from and recommend your establishment. Thanks again! More
I recently visited the Clearwater Toyota Service department for an oil change and tire rotation, and the experience left much to be desired. I was quoted 1 hour and 30 minutes to 45 minutes for serv department for an oil change and tire rotation, and the experience left much to be desired. I was quoted 1 hour and 30 minutes to 45 minutes for service. While waiting for my vehicle after 2 hours, I was given no updates via text or did anyone call or come to me while waiting to inform me of any delays. Furthermore, no text updates were provided during my service as outlined. The lack of communication was frustrating. To make matters worse, after acknowledging their delays, they offered a small discount on the service, but this doesn't address or fix the core issue: their poor communication and unprofessionalism. The discount was not for an adequate fix for the inconvenience caused, and their approach to customer services clearly needs improvement. I expect more from a dealership, especially when it come to keeping customer informed and providing a professional experience. Unfortunately, this was not the case, and I won't be returning. More
THIS IS AN AMAZING ESTABLISHMENT HANDS DOWN THE BEST TOYOTA DEALER TAMPA BAY ARE. After being stranded they went above and beyond to jump start my car and provide free coolant. Unbelievable Sales Manag TOYOTA DEALER TAMPA BAY ARE. After being stranded they went above and beyond to jump start my car and provide free coolant. Unbelievable Sales Manager. More
i was on my way home today (5/31/2024) low pressure light came on. pulled over nail in my tire went to clearwater Toyota walked to the service desk said hello guys say to busy to help went to the middle des came on. pulled over nail in my tire went to clearwater Toyota walked to the service desk said hello guys say to busy to help went to the middle desk guy says sorry iam going home. looked around said out loud will anyone help me and all they did was look at me and some people started to laugh. i just bought my toyota six months ago and have a the extend warranty. went down the street to foramen ford so thye could put air in my tire wich still has a nail it More
Had an electrical problem with my used car I purchased. I called and they said bring it right in. Had it fixed within 2 hours with no charge. Very pleased with the service. I called and they said bring it right in. Had it fixed within 2 hours with no charge. Very pleased with the service. More
I went on line to make an appointment to have my oil changed and brake bleeding.printed out the email of the confirmed appointment. I arrived just after 2PM to take advantage of the oil change special. changed and brake bleeding.printed out the email of the confirmed appointment. I arrived just after 2PM to take advantage of the oil change special. Mr macho came up to my car I handed him my email . He started to write up my appointment and ignored my email prices. I confronted him about this and he said I was a little TESTY ! Service Not. I spent the time to have my car appointment and the price was jacked up over 40% of the on line serviced and was treated poorly. I just left ! More
I have total confidence in my Service Consultant Sergio Major-Sontag. I bought a new Toyota because I don't want anyone else to oversee the care of my auto. Major-Sontag. I bought a new Toyota because I don't want anyone else to oversee the care of my auto. More
This is by far the worst dealership I have ever dealt with. I have had my car back 4 times to have a few minor items fixed, they have failed. Then when you call they do not answer the phone, parts puts y with. I have had my car back 4 times to have a few minor items fixed, they have failed. Then when you call they do not answer the phone, parts puts you on hold (twice for over 15 minutes). Manager does not return calls, tickets are incorrect, could not be worse. More
Zulu is a great sales person and it was our great pleasure to work with him. I will recommend him and Clearwater Toyota to my friends and family. pleasure to work with him. I will recommend him and Clearwater Toyota to my friends and family. More