Clear Lake Nissan

Hector let us look until I found what I wanted and worked with us to get the price I wanted. Had an issue with my sunroof within the first week and both hector and Brian in service made sure it was fixed wit with us to get the price I wanted. Had an issue with my sunroof within the first week and both hector and Brian in service made sure it was fixed with barely an inconvenience. Hope my future trips there will be the same experience! More

From the moment we got out of our car when we arrived at the dealership till even the day after my purchase I have been extremely satisfied with Brenda Otero and her customer service! She first greeted us w the dealership till even the day after my purchase I have been extremely satisfied with Brenda Otero and her customer service! She first greeted us when we arrived with a smile and upbeat helping hand personality. On a hot summer day she first asked if we would like something to drink! My husband and I had been car shopping for over 3 weeks now and visited over 25 dealerships all over Houston, Katy, Tomball, Spring, Sugarland and Jersey Village. Not once did a salesman offer us a drink and didn't even bother to come outside. We happen to have already picked out our vehicle online considering we live over 100 miles away from Clear Lake Nissan. When Brenda asked us and we told her which vehicle we were interested in, with NO HASSLE she offered us to take a test drive to check it out! She was able to answer all of our many questions about the vehicle. Her warm personality made us feel comfortable around her from the start. When we told her we were ready to purchase the vehicle she got us the best price possible! We did not have to sit around and wait countless hours nor have to deal with the "typical car salesman" who will try to find a vehicle which would make them the most commission and try and sneak in extra charges that are unnecessary. Brenda made us feel she was doing everything possible to make us feel as if we were getting the best vehicle, the best price and the most of all best customer service! I was also pleased to be greeted by the Sales Manager, Rury. He as well was available for any questions, with a smile! After we purchased the vehicle and came home Brenda was still available to assist with any additional questions. We didn't have to wait for her to respond to emails or wait all day for a returned phone call she was on top of it and got back to us promptly. I will definitely recommend Clear Lake Nissan and my new favorite care sales consultant, Brenda Otero to all my family and friends! "Thank you Brenda, It's people like you that make a difference." More

My car experience was nothing bit pure satisfaction! Brenda Otero was awesome in her knowledge of car sales. There was not one question I asked her she didn't know. While waiting on the paper work to be Brenda Otero was awesome in her knowledge of car sales. There was not one question I asked her she didn't know. While waiting on the paper work to be completed... she checked on us... keep us updated on the progress. The sales person there came by and talked to us as well. I would suggest this dealership to anyone who is looking for a new car or truck. . .and make sure to ask for Brenda Otero. If you are looking for a place that has the knowledge, awesome people skills, best deals....visit Clear Lake Nissian! U will not regret it! More

My experience was very well, the salesperson (Brenda) was friendly, helpful and attempted to make my shopping experience as easy and painless as possible. What ever Brenda was unsure of, she made a point of friendly, helpful and attempted to make my shopping experience as easy and painless as possible. What ever Brenda was unsure of, she made a point of finding out for me. I personally hate car shopping and it was not bad. I will recommend both the dealership and Brenda in the future. More

The Salesman, Frankie Burns, was very friendly and helpful with the sale, my major concern was if my power wheelchair lift (from my Trade-In a Toyota Sienna) would fit in the Quest. Both the sales man helpful with the sale, my major concern was if my power wheelchair lift (from my Trade-In a Toyota Sienna) would fit in the Quest. Both the sales manager and a service tech manager came over and assured me that the lift would fit in the Quest with no problem and that they could install it in the new Quest. It turned out that they were wrong on both accounts, I returned the new vehicle on the following Monday for some add-ons and for transferring the lift. Later that day I received a call from my salesman telling me that their service tech could not transfer my lift because he didn't know how to transfer it, they claimed it couldn't be done because they didn't have the equipment/tools to make the transfer. So with Mr. Burns' help we got a VA representative to come out to make the transfer, when he arrived he determined within a few minutes that the lift could not be installed in the Quest due to body style changes in the 2013 Quest. Two weeks later I still don't have a lift to load my power wheelchair into the Quest, but VA is supposedly working on the problem. The second problem I am experiencing is that being 100% disabled due to military service I am exempt from paying sales taxes in Texas. I gave the dealership a copy of my certification from VA but they now insist that the lift must be installed and approved by VA before they can get the vehicle titled and the sales tax refunded to me. So, due to no fault of the salesmen, I am stuck with a vehicle that I can't use without giving up my mobility. At this point I would be happy to take my trade-in (Toyota Sienna) back and returning the Quest, but I'm pretty sure that that isn't the way the new car business works. I hope this explains my low scores on the your questionnaire. More

Richard was very friendly and seemed to try to get me a good deal, but I went in to downgrade to something cheaper and when it was all over and done he only saved me $5.00 a month on my car note. I do lik good deal, but I went in to downgrade to something cheaper and when it was all over and done he only saved me $5.00 a month on my car note. I do like my new car but I would have even went with a used car to go cheaper and I had 4 choices from the internet I would have liked to see but wasn't even offered to look at them. With the new car I don't have to wonder why someone got rid of it so that is a plus, but the whole point was to go cheaper. I could have said no but they are very nice there and I did get a new car for just a little bit cheaper. Hope I can continue to make my notes. I would recommend Clear Lake Nissan. This is my 3rd time dealing with them and have been happy with the experience, although I do wish I could have got something with lower payments. More

Gerald is very nice, informative and helpful. He's willing to do whatever you need or find someone who can. Overall it was my best experience buying a car. willing to do whatever you need or find someone who can. Overall it was my best experience buying a car. More

We went to just look at the new cars and when we talked to mr Ward, he was friendly and helpful. He answered all our questions and offered a. car at a fair price. We drove home in a new car that afternoon to mr Ward, he was friendly and helpful. He answered all our questions and offered a. car at a fair price. We drove home in a new car that afternoon More

This is my second time to purchase a brand new Nissan from this dealership and once again they surpassed my expectations. I took in my 2011 Rogue which had been damaged by the recent hail storm and want from this dealership and once again they surpassed my expectations. I took in my 2011 Rogue which had been damaged by the recent hail storm and wanted to know if they could work with me to trade it in. I had the pleasure of working with Kody who asked what kind of vehicle i was looking for. I wanted another Rogue. Kody was very responsive to my request and began immediately looking through their inventory to provide me the color and car options I was looking for. I arrived at the dealership at around 9am and was driving home in my new beautiful 2013 Rogue by 2pm. They pulled my car from the inventory (it hadn't even made it on the lot yet) and did all the processes they had to do to get it ready for me. Kody even offered me lunch. WOW. What am awesome experience. Thank you Kody and Clear Lake Nissan. I will be back when I am ready to purchase next new Nissan. More

Richard was a great help and he had a great personality. I made sure to ask for him every time I went back! Great experience all together. I made sure to ask for him every time I went back! Great experience all together. More