Clear Lake Nissan

Terrible Experience I would give this dealership Negative 10 stars since they made me waste 3 hours of my time to supposedly sell me a used vehicle. I walked in one day a I would give this dealership Negative 10 stars since they made me waste 3 hours of my time to supposedly sell me a used vehicle. I walked in one day and sat down with both the salesman and manager (manager was not friendly, but who cares its' business), and we respectfully walked away after reaching an impasse (we were fine up until this point). The very next day the salesman called and texted me repeatedly stating that his general manager would agree to sell me the vehicle at a certain price, to which I agreed. I stated that I would be in within 2 hours to sign, pay, and take receipt of my vehicle. When I arrived they were in the process of selling the same vehicle to someone else. The salesman went on to tell me it was first come, first serve, completely ignoring the fact that he had called and texted me. Needless to say this is easily the worst experience I have had when buying a vehicle, their word means nothing as all they did was bait me in and then sell the vehicle out from under me when both the salesman and general manager had both agreed to sell me the vehicle. DO NOT DO BUSINESS WITH THESE FOLKS, AT LEAST THE USED CAR SALES DEPARTMENT! THEY ARE TERRIBLE,and they think with a bottle of water or a cup of coffee they can be dishonest with their customers. Why call me if to come from over 40 miles away if you planned on selling the vehicle after you agreed to sell me the car? Simply unacceptable! More

"Awesome, excellent, and fast service" We got our new Nissan Sendra just a few days ago. My entire family is pleased with their service. We met with Leonard Costa (certified sales consult We got our new Nissan Sendra just a few days ago. My entire family is pleased with their service. We met with Leonard Costa (certified sales consultant) and he was extremely helpful in taking the right choice. Everything was explained in few words, we reached around 4:30 and were able to drive out at about 7:30 with our new car. It was a pleasant experience. Of course, the price was also a good deal. The finance guys were also extremely good. More

Impressed Esteban Saldana, impressed us with helping us with looking for the car we were wanting and was really prepared. He had everything prepared once we got Esteban Saldana, impressed us with helping us with looking for the car we were wanting and was really prepared. He had everything prepared once we got there and showed his professionalism really well and made us feel comfortable. Totally would recommend to others. More

Awesome experiences at their Service Dept I have gone to Clear Lake Nissan Service many times, and have even driven out of my way 30 miles to do it also. Doug Keith is fantastic and really goe I have gone to Clear Lake Nissan Service many times, and have even driven out of my way 30 miles to do it also. Doug Keith is fantastic and really goes above and beyond to make sure that everything is done right and more importantly makes it a wonderful experience. Mario Bonaccorso is also awesome and is really in tune as well to their clients and their needs and goes beyond what is asked. If you need a good service advisor, go to Doug. I am going there again next week for an oil change and some maintenance. This is the best and only Nissan dealership that I will ever go to. More

Purchase of 2016 Nisian Rogue from Gerald Service was wonderful. I have purchased several cars from Clear lake Nisian and always use the same salesman Gerald. He is great and always treat us a Service was wonderful. I have purchased several cars from Clear lake Nisian and always use the same salesman Gerald. He is great and always treat us absolutely marvelous and answer all of our questions and make sure we leave satisfied. I will continue to bring my friends to buy cars from Nisian in Clearlake . More

Excellent Service! My husband and I are very pleased with the service that we got from Clear Lake Nissan during our recent car purchase. Our salesperson, Jeff Merchant, My husband and I are very pleased with the service that we got from Clear Lake Nissan during our recent car purchase. Our salesperson, Jeff Merchant, was very knowledgeable and worked hard to get us the best deal. Peter Landry in Finance and David Singletary in Customer Relations were very pleasant and nice to work with, as well. We love our new car and look forward to a continued relationship with the Clear Lake Nissan team. More

This is the first and last place you need to shop. I searched for a vehicle for three weeks. I started my search here and returned here to parches my new truck. This was the place I felt good about a I searched for a vehicle for three weeks. I started my search here and returned here to parches my new truck. This was the place I felt good about and received the most help from my sales persons, Keith and Nelson. From sales to finance, I felt comfortable with all the staff. This is the second vehicle I parches here and will be back for the third. I am content and pleased. More

Awesome service! Had a great experience purchasing a new Armada with Jeff Merchant and Nelson Torres. They fought to get us a great price and fair amount for our trad Had a great experience purchasing a new Armada with Jeff Merchant and Nelson Torres. They fought to get us a great price and fair amount for our trade in. I would highly recommend these guys! A great overall experience. More

Friendly & Helpful I recently purchased a vehicle from Clear Lake Nissan and dealing with the staff was a pleasure. I had a specific vehicle in mind that I had seen adv I recently purchased a vehicle from Clear Lake Nissan and dealing with the staff was a pleasure. I had a specific vehicle in mind that I had seen advertised on the internet and expressed an interest. The sales representative (Jeff) had it ready for me whenever I arrived and did not try to push me for upgrades and extras that I did not want. I wanted to pay cash for the car and the finance group didn't try to get me to go through their financing sources (as some have done in the past) and all the paperwork has been handled efficiently. I would recommend the deal and Jeff both to others. More

Be Cautious of Clear Lake Nissan I purchased my used vehicle about 3 months ago. I was impressed with the facility and the perks they offer while visiting (drinks and such). I purpose I purchased my used vehicle about 3 months ago. I was impressed with the facility and the perks they offer while visiting (drinks and such). I purposely waiting to write my review until I was able to look over all the paperwork away from the dealer and let the dust settle if you will. Here is what I learned from this particular dealer and purchase. Now some of this can be on me for not paying closer attention when dealing with finance manager however if you have bought a car then you know paper is flying when you get to the finance manager. So here are my thoughts. 1. Make sure you are dealing on final price not the monthly payment. They will sneak in things if you are dealing on monthly payment and not bottom line price. (example when I looked at my paperwork I was charged $895 more than what the vehicle was advertised on the internet. More on this in a bit. 2. Make sure if they over you a perk (warranty, service package, ect...) you get it on there "WE OWE" form. If you don't get this info on this form and ask for a copy before going to finance you will be charged for it (as I was) when you think the dealer is picking this up for you. 3. Do not buy GAP insurance through this dealer. They charged me $995 and I later found it priced at $395. They WILL triple charge you on GAP. Also pay attention to the rate they offer you if you finance through the dealership as well as it will be higher than what you can actually qualify for by getting your own financing. I was hit with all of this from this dealer and although you can go home and study what they burned you on and then go back and cancel within 30 days you still feel taken advantage of. When I returned to this dealer in person to cancel my extended warranty which I was told they were going to pay for (Pay attention to that "WE OWE" Form), and to cancel my service agreement which I never signed for but they stated was including with this purchase all i had to do was bring it to their dealership for service (oil changes, tire rotation ect...). I ended up canceling over 3K in warranties, service plan, and gap insurance. So back to the $850 charge that was added to my vehicles advertised priced. When I tried to recoup this or ask about it I was told this is a charge added to price on all used vehicles for reconditioning fee. Cleaning, balancing tires, ect... This is mainly for used cars as the new cars will have this shown on the sticker. So this $895 I have yet to get back however I am not going to give up. So once again ask what the final price of this vehicle is before going to finance. Hopefully this will help all of you who decide to use Clear Lake Nissan More