
Clear Lake Nissan
League City, TX
Filter Reviews by Keyword
By Type
Showing 983 reviews
Great service, very friendly, helpful and though they took a bit of time to complete my service they kept me updated which is good and made up for the wait took a bit of time to complete my service they kept me updated which is good and made up for the wait More
I had an appointment. My service agent wasn’t present. I looked inside the service center and for the 2nd time, EVERY agent, to include my service agent Crystal was on their cell phone, except for 1 young m looked inside the service center and for the 2nd time, EVERY agent, to include my service agent Crystal was on their cell phone, except for 1 young man. He acknowledged me and came out. There was a time when I would roll up on the red carpet and a service agent would open the door and greet me. The young man name was Aaron. He signed me in and took care of me. The service agent I made the appointment (Crystal) never acknowledged I was there and she would be taking care of me. This is NOT the service I’m accustomed to. I spoke with Brian about a situation I had with my coupon. Crystal had no idea of what I was talking about. I found an agent that I would love to speak with until I no longer need your services. His name is Aaron. When Shane was my representative, he would come to me and tell me what he was doing, any problems he found. I was always informed. I hate giving bad reviews, however, I received bad service. More
Responsive, scheduled maintenance was performed efficiently as presented, appropriate communication, costs seemed appropriate- shuttle service was appreciated. efficiently as presented, appropriate communication, costs seemed appropriate- shuttle service was appreciated. More
Bought this truck at this dealership and have maintained it there. They have always done a excellent job! Aaron was my service advisor and was very professional. Excellent communication. it there. They have always done a excellent job! Aaron was my service advisor and was very professional. Excellent communication. More
In this current time of high demand & low supply, Clear Lake Nissan still made the experience positive. We had an excellent sakesperson and finance person. I had a difficult financial situation due to a li Lake Nissan still made the experience positive. We had an excellent sakesperson and finance person. I had a difficult financial situation due to a limited budget, yet the staff worked hard to help me get the car I wanted at the price I could afford. More