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Clear Lake INFINITI
Houston, TX
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442 Reviews of Clear Lake INFINITI
WONDERFUL EXPERIENCE Nate berg was a good salesman we would recommend him and clear lake infinity to anybody that needs a new car.thank you very much nate. Nate berg was a good salesman we would recommend him and clear lake infinity to anybody that needs a new car.thank you very much nate. More
Exceptional Sales This was the easiest car-buying experience I've ever had. Their team worked around the clock ensuring I had the car and the terms before I walked ont This was the easiest car-buying experience I've ever had. Their team worked around the clock ensuring I had the car and the terms before I walked onto the lot. More
Radiator replacement Very poor experience. While the customer service was friendly, mechanical service was much sub-optimal. I came to replace a radiator and found out aft Very poor experience. While the customer service was friendly, mechanical service was much sub-optimal. I came to replace a radiator and found out afterwards that not only mechanics left loose parts in the engine compartment but they also forgot to tighten all screws of the engine cover, filter hoses, etc. I paid close to $2000 for replacing the radiator. Certainly, a better care and attention to details should have been expected from this level of price and considering service towards a luxury car Infinity supposed to be. Sloppy and expensive work not worthy of the price I paid. More
This Service Dept. was Awesome ! Everything about my experience at Clear Lake Infiniti was great, staff were very friendly and I will definitely go back to do all my service there. Gr Everything about my experience at Clear Lake Infiniti was great, staff were very friendly and I will definitely go back to do all my service there. Great job to everyone there! More
Great experience Good enperience! I great appreciate my experience with the dealership. Will definitely recommend people to go there. I appreciate the time and service Good enperience! I great appreciate my experience with the dealership. Will definitely recommend people to go there. I appreciate the time and service given to me. More
Fantastic, as always! I can always count on Shawn Lowery to do right by me and my car. He is a real asset to Clear Lake Infiniti and is the main reason I go out of my way t I can always count on Shawn Lowery to do right by me and my car. He is a real asset to Clear Lake Infiniti and is the main reason I go out of my way to have my car serviced there. More
Outstanding! Once again, another excellent service experience....Shawn Lowrey is the epitome of dedicated top-flight professionalism....highly capable, responsive Once again, another excellent service experience....Shawn Lowrey is the epitome of dedicated top-flight professionalism....highly capable, responsive and effective... the new manager Eric Melanson sets a very positive tone, ambiance and attitude of friendly, helpful and courteous service... Carlos Herrera, Ruth Williams, Gloria Williams....deserve positive recognition and commendation ... there are many excellent cars, including the Infiniti, but it's the Clear Lake Infiniti Service department that keeps us a loyal Infiniti family...Many thanks! Warmest best regards, Arthur B. Weglein More
Very customer-centric Service was very good. Incorrect parts were received, but a rental car was provided. I do have an issue with whoever vacuumed out my car, though. Service was very good. Incorrect parts were received, but a rental car was provided. I do have an issue with whoever vacuumed out my car, though. More
Better than I expected Although the dealership is currently going thru remodeling and their offices are in temporary trailers, I felt comfortable. I know I could have been a Although the dealership is currently going thru remodeling and their offices are in temporary trailers, I felt comfortable. I know I could have been able to get more money for my trade-in if I sold it myself but I was satisfied with the speed and ease of trading it in. Justin did an outstanding job showing us the car and explaining all the features. Laisa also made financing enjoyable. Both were a pleasure to work with. The whole process was super quick and I never felt pressured. This was one of the best car buying experience I have ever had. Thanks Justin, Laisa and Clear Lake Infinity! More
Best Car Buying Experience At Clear Lake Infiniti everyone was friendly, professional, and always made me feel comfortable. I didn't feel any pressure from the sales staff. Th At Clear Lake Infiniti everyone was friendly, professional, and always made me feel comfortable. I didn't feel any pressure from the sales staff. This is my first Infiniti vehicle I've purchased, and would definitely recommend this dealership to my friends and family. It has been the best car buying experience I've ever had. More