Clear Lake INFINITI

Best salesperson He helped me with the car I want and made it easy to purchase. From the start, he told me the pros and cons of the car I want and how pros outweigh th He helped me with the car I want and made it easy to purchase. From the start, he told me the pros and cons of the car I want and how pros outweigh the cons. More

Have not used the service dept. yet. I bought a 2015 Q50. I like the car but my experience with the finance person (Tran) was not very enjoyable. I was ripped off with all the extra add o I bought a 2015 Q50. I like the car but my experience with the finance person (Tran) was not very enjoyable. I was ripped off with all the extra add ons she added to my contract. You better be careful when dealing with her. She took $467.00 from my down payment to payoff my trade-in,but the payoff was only $390.00 so what happened to the $70.00 difference. How about a refund? I bought the car on May 26th and they took out my first payment on June 1st. I probably need to make a call to the Texas Attorney General to see if this is legal. Just be aware of financing at this dealership. My wife and I felt very pressured to make the purchase. More

Good People. It was a good experience. Service was fine. Gave my old infinity and got new one. There was lots of paperwork though. But overall it was alright. It was a good experience. Service was fine. Gave my old infinity and got new one. There was lots of paperwork though. But overall it was alright. More

Don't buy a car from this dealer. We bought a used car from this dealer and had a trying experience. Their customer service is lousy. We needed a car for our son who is out of state We bought a used car from this dealer and had a trying experience. Their customer service is lousy. We needed a car for our son who is out of state in college. After much looking and frustration, we found what we thought was the right car at the right price. After taking the car for a test drive and keeping it overnight, we discovered that it was lacking a spare tire and jack in the trunk. Upon returning to the dealer to make the deal, we informed the salesperson, manager and finance lady, that it had no spare and we would be shipping car out of state and needed the spare tire and jack. This was Saturday and they said they could not get it today but would get it on Monday. We stressed the fact that we had to have it on Monday because we would be shipping it out of state that week. To make a long story shorter. They did not get the wheel, tire and jack until Friday after the car was in transit out of state. Then lied that they had shipped it when the hadn't and wanted us to come pick it up. They then gave us tremendous hassle on sending the wheel tire and jack to our son where the car ultimately was. Their attitude was that once they made the deal, they wanted us to get lost. We are in the market for a new car but will never deal with Clear Lake Infiniti again. More

used car purchase Salesman and financing were great. The service Department did a great job fixing items that we requested but I don't feel they did a good job detailin Salesman and financing were great. The service Department did a great job fixing items that we requested but I don't feel they did a good job detailing the car. The inside had finger prints all on the console and there was red clay like mud underneath the car. It seemed like they did a rush rinse off and wipe down when they should have truly detailed the car. More

i received an outstanding service for new car purchase On Saturday June the 3rd I called Infiniti finance to correct a discrepancy, I spoke with trand she is the manager for finance department she is owes On Saturday June the 3rd I called Infiniti finance to correct a discrepancy, I spoke with trand she is the manager for finance department she is owesom,outstanding, excellent. I am very pleased by the service that they have to offer to the customer like me great job clear lake Infiniti. More

Good Customer Service Everyone was patient and friendly. Lester Cabao has a good work ethic and got me the price I wanted. Overall would recommend this dealership to others Everyone was patient and friendly. Lester Cabao has a good work ethic and got me the price I wanted. Overall would recommend this dealership to others. More

Very good Had a very good experience even though the dealership is under tremendous remodeling construction. Everyone was very friendly and nice. They did a gre Had a very good experience even though the dealership is under tremendous remodeling construction. Everyone was very friendly and nice. They did a great job in servicing my vehicle. More

Clear lake Infiniti great car buying experience! I was greeted at the dealership by a very pleasant salesman. He was very attentive to my needs, as I running short on time. He was very helpful a I was greeted at the dealership by a very pleasant salesman. He was very attentive to my needs, as I running short on time. He was very helpful and quickly found several different cars that met my needs. Once again I am a proud owner of a new Infiniti. I would recommend this dealership as a good honest place to purchase a vehicle. More

Shawn Lowery did his usual outstanding job This was a 60,000 mile service on my 2012 G37. So, it was pretty comprehensive. Shawn Lowery did an outstanding job, as usual. Your service team ha This was a 60,000 mile service on my 2012 G37. So, it was pretty comprehensive. Shawn Lowery did an outstanding job, as usual. Your service team has continued to impress me for five years now. The car and the service have been the best ever. _Terry Pappas More