Clear Lake INFINITI

Excellent service every time I go to get my vehicle serviced. If there is ever an issue, it gets taken care of with great and excellent professionalism. serviced. If there is ever an issue, it gets taken care of with great and excellent professionalism. More

Clear Lake Infiniti is courteous, professional, has excellent service, and is trustworthy. If they tell me my car needs something I believe in their expertise and trust their honesty. excellent service, and is trustworthy. If they tell me my car needs something I believe in their expertise and trust their honesty. More

This is a great dealership. I don't have to drive far when I need service. When I call for service, the consultants are always nice and helpful. They always get you in for service on the date that's good when I need service. When I call for service, the consultants are always nice and helpful. They always get you in for service on the date that's good for you. They get your car serviced on time so that you don't have to wait. If you bring your car in, and you prefer to wait on it. there is a nice waiting area for you to relax in. There are always cold drinks for you to sip on while you wait for your car. Before you know it, your car is ready, and you will be on your way. Your car will be washed and shining on the outside, and clean on the inside. More

DO NOT GO!!!! This dealership was a nightmare! I went there to look at cars and was pushed into buying one I didn't want. The worst part about it was that it has s This dealership was a nightmare! I went there to look at cars and was pushed into buying one I didn't want. The worst part about it was that it has scratches on the hood that you can barely see. They have a cat that lives in the car lot. I believe they moved my car out of the lot because of the scratches and put it on the showroom floor to try to get rid of it. They discouraged me from calling my insurance, and I found out that it more than doubled after my purchase. No one cared about my concerns, and even hung up on me! Stay Away! I was told that my car had all of these awesome features, like a Bose Sound system.. and it doesn't have it! Check the sticker and bring support with you. Do not fall into their trap, they are desperate to make a sale. More

ABOVE AND BEYOND After having an absolute horrendous experience at Service King for repairs. I made an appointment with Ryan at Clear Lake Infiniti and have had incre After having an absolute horrendous experience at Service King for repairs. I made an appointment with Ryan at Clear Lake Infiniti and have had incredible experience! I haven’t seen service like this honestly ever, and this truly means the world to someone who has had horrible experiences in the past. I will not forget how Ryan treated me, he is the best service advisor I’ve ever dealt with. A true professional, very smart, meticulous, precise, decent and kind. I highly recommend asking for him. Especially if you want excellent customer service and someone that is trustworthy. He truly exemplified excellence in service integrity. More

Was a loyal customer for years but not anymore. I have purchased two Infiniti's from this dealership and I was in the market to buy another car for my wife. We saw a Q50 Sport that my wife like and I have purchased two Infiniti's from this dealership and I was in the market to buy another car for my wife. We saw a Q50 Sport that my wife like and after shopping around I found another car just like it with less miles and was also a newer model for less money. I call the next day and talked to Frank Arriola and told him I had purchased two cars there and my wife liked the car they had but I had found another car just like it with less miles and was also a newer model for less money and wanted to negotiate the price. Frank told me he had to talk to his manager and would call me back. He called me back and said his manager would not do anything on the price. I took my business to someone who actually wanted it and purchased the other car. After having been a loyal customer and then not even being given the courtesy to discuss the car and price with me I will never do business with them again. More

BEST SERVICE EXPIERENCE EVER!! I have worked with all the guys in the service department and all have been amazing!! I really appreciate their knowledge and patience when I need he I have worked with all the guys in the service department and all have been amazing!! I really appreciate their knowledge and patience when I need help with something! Thank you for having excellent employees!! More

I had an appointment to discuss the possibility of I had an appointment to discuss the possibility of purchasing a car and Lester gave me several options where I was able to leave in a brand new car! I had an appointment to discuss the possibility of purchasing a car and Lester gave me several options where I was able to leave in a brand new car! Excellent service! Alice and Mr Kevin Tran in finance, and Sales manager all were extremely helpful and beneficial in my purchase! This dealership is 1st class all the way! I highly recommend coming here to buy! I'm very pleased. More

Best car buying experiance They were so easy to work with, it took me less than 30 mins to complete the paper work. I know what I wanted before I came in, price was very fair, m They were so easy to work with, it took me less than 30 mins to complete the paper work. I know what I wanted before I came in, price was very fair, managers were super nice. Johnathan was amazing in finance. overall, It was the BEST car buying experience I ever had. I will for sure be recommending this dealership to all my friends. More

horrible place ! I spent 8 hours trying get them to write up papers with Corrected price they promised . At all r8mes I said I will pay deposit today. Internet sal I spent 8 hours trying get them to write up papers with Corrected price they promised . At all r8mes I said I will pay deposit today. Internet sales guy Frank promised pull car and put hold on it for me. He lied. And When I sent on Monday the paper he said he didn’t need til Monday : He called and told me car sold , because he had not put hold on it as promised ! Wasted 3 days of my time. I wanted pay cash but car was gone. Dan More