Clear Lake INFINITI
Houston, TX
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441 Reviews of Clear Lake INFINITI
I have purchased 4 Infiniti vehicles from Clear Lake Infiniti. One of the main reasons I continue to buy from them is their great service department. Always top notch. Infiniti. One of the main reasons I continue to buy from them is their great service department. Always top notch. More
I had a good experience with purchasing my new vehicle and service department has always been great. My issue is that they haven’t paid off my trade and it’s been over a month!! This is completely unacc and service department has always been great. My issue is that they haven’t paid off my trade and it’s been over a month!! This is completely unacceptable!! Finally got someone to call me back after weeks of trying and they said payment was sent! My bank does not have that payment and now I fear i’m getting the run around again!! My advice is don’t trade your vehicle there! More
Great experience. Faster time ever! I was browsing on-line Sunday around 12. Had appointment a few minutes later for Monday 2:15. Arrived a few minutes early. Was driving my new car home around 4.. my on-line Sunday around 12. Had appointment a few minutes later for Monday 2:15. Arrived a few minutes early. Was driving my new car home around 4.. my sales rep and finance manager were thorough, helpful. Friendly and professional! Did I say fast already? More
Ryan the service manager was extremely accommodating in setting up my appointment and providing a loaner. He made it happen, even though my schedule was difficult. Victor was prompt and professional in pi setting up my appointment and providing a loaner. He made it happen, even though my schedule was difficult. Victor was prompt and professional in picking up and delivering my car. Great service! More
My visit to the Clear Lake Infiniti Service Department was another wonderful positive experience. Alejandro Montalvo was outstanding, absolutely outstanding...the epitome of a well informed , effective , was another wonderful positive experience. Alejandro Montalvo was outstanding, absolutely outstanding...the epitome of a well informed , effective , courteous, and dedicated professionalism. The Clear Lake Infiniti Service Department has been and remains a key and central reason why our family is a loyal Clear Lake Infiniti Car Dealership. Absolutely first-rate service- at the highest possible standard. Sending my warmest best wishes, to stay healthy, happy and safe, Arthur Weglein http://www.mosrp.uh.edu/people/faculty/arthur-weglein Dr. Arthur Benjamin Weglein Hugh Roy and Lillie Cranz Cullen Distinguished University Chair in Physics Director, Mission-Oriented Seismic Research Program Professor, Dept. of Physics, and Professor, Dept. of Earth and Atmospheric Sciences Physics Department , SR1 617 University of Houston Houston, Texas 77204-5005 More
He was so responsible and knowledgable on the car issue identification. And he was so earnest and kindly to explain the issue to me; and arranged the repairing prosecuted very well including arrange a ride identification. And he was so earnest and kindly to explain the issue to me; and arranged the repairing prosecuted very well including arrange a ride sending me back home. Most important is to noticd me car was ready to pick up one day before the expected date. More
Easy to get an appointment, very accommodating and friendly. It is so helpful to be able to get a loaner car. I like the video inspection a lot. friendly. It is so helpful to be able to get a loaner car. I like the video inspection a lot. More
My service appt. was smooth and straightforward. My advisor nice and helpful. I would recommend Clear Lake Infiniti for all your service needs. Great atmosphere! advisor nice and helpful. I would recommend Clear Lake Infiniti for all your service needs. Great atmosphere! More
As a first time customer, here’s my suggestion: If you As a first time customer, here’s my suggestion: If you plan on waiting there for your service, make sure you plan to stay for at least 2-3 hours. As a first time customer, here’s my suggestion: If you plan on waiting there for your service, make sure you plan to stay for at least 2-3 hours. My appointment was at 1pm and I left the building by 3:30pm. Next time I’ll drop the car off and have them call me when it’s ready. They washed the car on the outside and that’s always a plus. More
Dallas and Alejandro were always great!! Always great service provided and the information provided to the customer, to help keep things up to date is nice! service provided and the information provided to the customer, to help keep things up to date is nice! More