Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Maybe new? Friendly, patient, and no pressure. Maybe should have bought new? The used car rates caught me by surprise. Never got loan rates for new car. Friendly, patient, and no pressure. Maybe should have bought new? The used car rates caught me by surprise. Never got loan rates for new car. More
change oil The service is always courteous and efficient. As an elderly owner, I put my trust in John Mallock and know that he will advise me as to what needs t The service is always courteous and efficient. As an elderly owner, I put my trust in John Mallock and know that he will advise me as to what needs to be done. More
Purchasing a Forester Very polite and knowledgeable staff. They answered all our questions. We never had a Subaru before and decided to buy one based on the excellent revie Very polite and knowledgeable staff. They answered all our questions. We never had a Subaru before and decided to buy one based on the excellent reviews by Consumer Report. More
Great service Friendly, greated as soon as I enter service bay Honest with time service may take Willing to accept coupons, went over options for service and re Friendly, greated as soon as I enter service bay Honest with time service may take Willing to accept coupons, went over options for service and recalls Price of windshield wipers expensive and labor also Just had windshield replaced last month. Wipers they offered were $15 More
Fantastic Mike Brooks was so easy to deal with. willing to work with me flexible. they were great in regards to pickup, getting my registration and inspection stick. I would use Mike again Thanks willing to work with me flexible. they were great in regards to pickup, getting my registration and inspection stick. I would use Mike again Thanks More
Brake Repair Did a great job repairing my brakes and mirror. Efficient and professional. Service repair men explained exactly what they did and the importance of Did a great job repairing my brakes and mirror. Efficient and professional. Service repair men explained exactly what they did and the importance of each part. More
Second time was the charm When I brought my car in for a regular check it too far longer than I expected which made me late and angry. I later found out that the tech had foun When I brought my car in for a regular check it too far longer than I expected which made me late and angry. I later found out that the tech had found a problem with my head light. The second time I brought it in,you loaned me a car, and had the car ready as promised. This time I thank you for your diligence. I have already taken to the car to the company that installed the remote starter, and they apologized and corrected the problem. Thanks More
My 6th Subaru from Clay and all service was preformed there 15 years of sales ans service experience with Clay Subaru and never a complaint always a pleasure to deal with any member of their staff and always a 15 years of sales ans service experience with Clay Subaru and never a complaint always a pleasure to deal with any member of their staff and always as helpful and accomodating as could be. More
I happily got my Forester in Clay Subaru! I met Tony Chahwan, the lease & sales consultant the first time when I walked in Clay Subaru. His smile and professional knowledge impressed me a lot. I met Tony Chahwan, the lease & sales consultant the first time when I walked in Clay Subaru. His smile and professional knowledge impressed me a lot. He said he will do his best to help me, a foreigner that is newly arrived this country and this area. This is really makes me feel good. Then, when we decided the model, we went back to Tony. He is very patient during the couple of conversations, instruct us what to do, offered us a good price, let us know how to work with Insurance company, so that we got the car that I want very smoothly. The staff working in Clay are all nice and friendly, everyone say hello to you every time, ask you what they can help, offer us the drinks and cookies, the environment is clean, very nice. Joseph is also very helpful, friendly and efficient to build our files. So overall, a very satisfied shopping experience in Clay Subaru, thank you Tony especially! More
Headlamp replacement under extended warranty Headlamps on my 2010 Legacy have a burnout issue that has been covered under a Subaru self-imposed extended warranty started about 2 years ago. I hav Headlamps on my 2010 Legacy have a burnout issue that has been covered under a Subaru self-imposed extended warranty started about 2 years ago. I have had 4-5 headlamps replaced at no charge (one within 2 months of getting a new one. There is no explanation about why the headlamps keep burning out so frequently but they are always replaced quickly and at no charge with a smile whenever they do burnout. More