Clay Subaru

The people who take my care for service are the nicest. But no body should ever go anywhere else if they drive a subaru in the Norwood area. I go to this dealership from Groton. that's pretty far away. i But no body should ever go anywhere else if they drive a subaru in the Norwood area. I go to this dealership from Groton. that's pretty far away. it's worth it. More

Good service Excellent service from Tony. I am a busy person and appreciate that he respected my time . The car was delivered on time and I felt I got it all done Excellent service from Tony. I am a busy person and appreciate that he respected my time . The car was delivered on time and I felt I got it all done in reasonable timeframe More

Excellent service They made buying a new car a stress free, enjoyable experience. They have the knowledge necessary to explain everything clearly to the customer, coupl They made buying a new car a stress free, enjoyable experience. They have the knowledge necessary to explain everything clearly to the customer, coupled with genuine concern for the customer’s needs. I was initially unsure if I could even afford a new car, but with their guidance and support, I was able to not only get an awesome new car, but it was so easy and done so efficiently. I am very grateful to Subaru and especially Joe, the salesman we worked with. Everyone there went above and beyond to help us get my new car. More

Very friendly and efficient. Everyone at the dealership was very helpful and knowledgeable. They made the experience very easy and I'm happy with my purchase. Thanks Clay Subaru! Everyone at the dealership was very helpful and knowledgeable. They made the experience very easy and I'm happy with my purchase. Thanks Clay Subaru! More

Service I most always have had my service done at Subaru of Norwood. This trip, I was in for an oil change and a sticker. The check in was quick and efficien I most always have had my service done at Subaru of Norwood. This trip, I was in for an oil change and a sticker. The check in was quick and efficient. They did the oil change and found two things that would prevent a sticker. A bulb was out and the tires needed replacement. The gentleman that checked me in brought me back to show me the tires and gave me the price to replace them. I knew my husband is a shopper, and would want to shop for a better price, so we agreed to complete the oil change, change the bulb and hold off on the sticker. If my husband didn't find a better price I would call for an appointment next week to replace the tires and get a sticker. All this took about 1 1/4 hours. They were all very professional and nice. More

fast and easy The sales rep is friendly and knowledgeable. The waiting area is pretty welcoming and clean. The price matches with our expectations. The overall exp The sales rep is friendly and knowledgeable. The waiting area is pretty welcoming and clean. The price matches with our expectations. The overall experience is pleasant. More

Cannot read the Subaru diagnostics My 2006 Subaru Tribeca finally needs some Subaru care at 235,000 miles. My Subaru Tribeca had only been serviced by Subaru with minor repairs along t My 2006 Subaru Tribeca finally needs some Subaru care at 235,000 miles. My Subaru Tribeca had only been serviced by Subaru with minor repairs along the journey. After Clay's service department had been so good when it came time to actually rely on their ability to determine a check engine light, and an ABS light the repair work became a dart throwing contest. After several costly attempts at resolving the issue and the final suggestion was to just trade it in for a new Subaru. So I ask why would I buy a car from you that you cannot fix? My Subaru Tribeca runs fine has plenty of power, no noises or rattles so following the advice of Subaru I went to another Subaru dealer. Different diagnosis right rear sensing unit and a short in the right front ABS sensor. I do prefer Clay it is convenient to where I live and work. For 235,000 miles they have done an excellent job keeping my Subaru in top running order. More

Great Experience Tony was extremely helpful and attentative to my questions and concerns throughout the leasing process. The leasing process was painless and Tony was Tony was extremely helpful and attentative to my questions and concerns throughout the leasing process. The leasing process was painless and Tony was more than willing to work with me to ensure my experience at Clay Subaru was a positive one. More

Good until the purchase Harvey Rain did a good job. Too long of wait period. A customer shy not have to wait so (2 1/2 hours .After all is said and done the dealer should be Harvey Rain did a good job. Too long of wait period. A customer shy not have to wait so (2 1/2 hours .After all is said and done the dealer should be concerned ho the customer feels when he/ she feels leaving the building-in my case I was glad to get out. More

Average, not great. Sales rep was pleasant and helpful, but service was slow. Scheduled a 12:30PM appointment for a car wash (using special coupon deal) in advance. Too Sales rep was pleasant and helpful, but service was slow. Scheduled a 12:30PM appointment for a car wash (using special coupon deal) in advance. Took almost 3 hrs wait time for just the car wash and tire pressure leak check. After all that wait time, they still didn't find the problem causing tire pressure leak. More