Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Subaru
Norwood, MA
593 Reviews
Clay Subaru is located at 842 Providence Highway (Route 1 North on the automile) in Norwood, MA
Massachusetts and Rhode Island drivers prefer Clay Subaru in Norwood Mass. over other Subaru dealerships in the metrowest Boston area.
Our Subaru Sales department, Subaru Service department and Subaru Parts department provide superior quality service to our happy customers every day.
Whether you are visiting us to Schedule Service for your Subaru, Order Parts for your Subaru, Finance or Lease a new Subaru or experience the no hassle professionalism of our experienced Subaru Sales department we have designed this website with easy navigation in mind. Check out our Subaru Service Specials, Subaru Sales Specials and Subaru Special Parts. We update them regularly.You can easily Browse our selection of New Subaru Inventory or Quality Pre-owned Inventory. Subaru Certified Pre-owned available.Don't see the Mass. Subaru you are looking for?
Try our Massachusetts Subaru Locator. Simply fill in the information for the MA Subaru you want, Whether it be the Subaru Outback, Subaru Forester, Subaru Impreza, Subaru Tribeca, Subaru Legacy, Subaru WRX or the Subaru STI and we will help you find it.
We are a premier ranked metrowest Boston Subaru dealer.
We service clients across the country including Norwood MA, Boston Mass., Newton Massachusetts, Natick MA, Quincy Mass., Belmont MA, Worcester, MA, Acton, North Reading, Hanover, Wakefield and Danvers Massachusetts.
Please contact us with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
May 16, 2018
Used 2015 Legacy Rizzo and Joe were both very helpful in helping me find a nice ride. I found the whole experience to be very comfortable and convenient, as I purchase Rizzo and Joe were both very helpful in helping me find a nice ride. I found the whole experience to be very comfortable and convenient, as I purchased my car on Saturday and was able to pick it up on Monday. I would certainly come back in the future. More
by aserio
May 14, 2018
CLAY SUBARU Dave Lombardi was very informative about the cars and very professional and easy to deal with. He explained everything in detail about the features o Dave Lombardi was very informative about the cars and very professional and easy to deal with. He explained everything in detail about the features of the car. More
by none
Employees Worked With
David Lombardi, Brian Hebert
May 14, 2018
Lease experience excellent Tony was wonderful. And finance manager was so knowledgeable and friendly. They both made sure I was out of the dealership within a very reasonable t Tony was wonderful. And finance manager was so knowledgeable and friendly. They both made sure I was out of the dealership within a very reasonable timeframe. More
by Kate
Verified CustomerMay 14, 2018
Purchase/ Lease your next car from Tony Chahwan. We met Tony last year when I was ready to trade in my Nissan Sentra for a Subaru. We simultaneously had a horrible experience with the Service Dpt (na We met Tony last year when I was ready to trade in my Nissan Sentra for a Subaru. We simultaneously had a horrible experience with the Service Dpt (namely, Edwin) with my husband's car, but Tony managed to keep us as Clay customers. He was patient and accessible and explained everything. He pushed and helped get us a great deal on my 2018 Forester. He made sure we were comfortable and walked away happy. 6 months later, when my husband unexpectedly had to retire his Legacy, we came back to Tony. After a couple emails, he told us to come in. We had no idea we'd end up walking away with anything that day, much less a leased 2018 Impreza. Tony came through for us once again. Amazing customer service. The Impreza has been great so far, but we're planning on buying an Ascent in 3 years when the lease is up. We're definitely going back to Tony and recommending him to friends and family members for their next Subaru purchase. More
by hope
Employees Worked With
May 14, 2018
Used Car Purchase The staff was very accommodating and responsive. I was treated respectfully and I felt like a valued customer. I only wish this dealership was closer The staff was very accommodating and responsive. I was treated respectfully and I felt like a valued customer. I only wish this dealership was closer to the city for more convenient servicing. More
by KEKING
May 14, 2018
great have been doing business with Clay Subaru for the past several years and have been consistently satisfied with both the sales and service dept even a have been doing business with Clay Subaru for the past several years and have been consistently satisfied with both the sales and service dept even after the delivery of the new vehicle the sales staff has always been helpful when I need assistance with the new vehicle and some new features More
by rvs5747
Employees Worked With
Other Employees :
Joseph Allain, Patrick Francillon
May 13, 2018
18K check up Service took 1 Hr and everyone was friendly and prompt. WiFi and coffee water and cookies available. I go to Clay Subaru for all service. Service took 1 Hr and everyone was friendly and prompt. WiFi and coffee water and cookies available. I go to Clay Subaru for all service. More
by AMSUSI4
Employees Worked With
Robert Montpelier
May 11, 2018
Service Advisor served me well While in for the last of my prepaid service appointments, Service Advisor Robert Montpelier observed that the next would more expensive and suggested While in for the last of my prepaid service appointments, Service Advisor Robert Montpelier observed that the next would more expensive and suggested I could save money by paying for the present service and use the remaining prepaid service for my next visit. Thanks for keeping an eye out for me. More
by STEVENMATFIS
Employees Worked With
Robert Montpelier
May 10, 2018
Rear hatch door release button broke My 2011 Tribeca has 140k miles on it, I typically get my oil changed elsewhere as well as any normal repairs. My rear hatch button became unresponsive My 2011 Tribeca has 140k miles on it, I typically get my oil changed elsewhere as well as any normal repairs. My rear hatch button became unresponsive a few weeks back and this seemed like a fairly straightforward issue, but not so. It’s a 1.5 hr + repair to the tune of $350+. I diagnosed the issue in advance AND pre-ordered the part so it would be on sight for the scheduled repair. 30 min into the appointment the service rep tells me there will be a $120 diagnostic fee, as they can’t confirm the issue so just run a diagnostic. But don’t worry it’ll be ferried to my bill if so the repair with them. Comes back out 15 min later (we are now at 45 min, simply to confirm the rear hatch doesn’t open) to let me know I have an exhaust issue. I know about this, as I have 3 check engine lights on currently, no I don’t want assistance I’ve got a guy that only does exhaust work and he does it cheap and fast and it’s a failed catalytic converters that I’m putting off repairing. 45 min after that I get my bill - broken button, $372, $250+ was the labor (remember it took 45 min + to confirm my hypothesis that the button in fact DID stop working.) so all in all about what I get at every appointment. I got my car repaired as requested but left feeling just a little bit like they ripped me off with longer than necessary diagnostics for a relatively straightforward issue. More
by Happyisme85
Employees Worked With
Robert Montpelier
May 10, 2018
Quick and efficient I was in for a free service and oil change on my new Outback. I also got some warranty updates on the Starlink. All accomplished on time and with no p I was in for a free service and oil change on my new Outback. I also got some warranty updates on the Starlink. All accomplished on time and with no problem. More
by none
Employees Worked With
Robert Montpelier
