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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.5
621 Reviews

621 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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April 28, 2025

They always treat me right in the service department. I always feel they have my car in their best interest More

by sanbw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

The girl who answered phone to make appointments was also very helpful to let me change to a different date and time... More

by mw1967
Recommend Dealer
Yes
Employees Worked With
Asia
April 28, 2025

Took longer than expected, but great customer service! Staff was friendly and hospitable. Great coffee! More

by Nathan Welle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Dixon
April 28, 2025

Excellent service and communication. Ricky is a great service advisor. Very helpful cashier at check out too. More

by jondaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

He was very friendly, savvy, and guide me the best way to take the best decision More

by Fernando Marti
Recommend Dealer
Yes
Employees Worked With
RandyO
April 25, 2025

Very easy and convenient, smooth expert Much better experience than from a couple of years ago, the employee was very nice and professional More

by derrickvargas
Recommend Dealer
Yes
April 25, 2025

Asian has been the service advisor for my 17-year-old VW Jetta for years now, and she always instills great confidence in my service at Clay Cooley VW. Thorough, knowledgeable, and courteous, she consisten More

by G. R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
April 25, 2025

Great customer service, communication and very helpful The location is very comfortable and the staff were very informative More

by glennmorales22
Recommend Dealer
Yes
Employees Worked With
Randall Owen
April 24, 2025

Rickey White was so helpful and made sure our vehicle was taken care of and fixed properly. Great experience!! More

by JCLINCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
April 24, 2025

Appreciate the warm welcome from Anthony and shuttle service with Erica. Justin kept me in the loop with status on my car to ensure it was working properly. More

by llvaldez1968
Recommend Dealer
Yes
Employees Worked With
Justin
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