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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.3
444 Reviews

444 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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December 06, 2024

The whole process was fast and easy. I would recommend to my friends and family More

by henryukp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Mo
December 04, 2024

From Alex to the service department I can say I’m very pleased. Thank you More

by paula.chat.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
December 04, 2024

Great Service, Jacob was really Helpful and Very Focused to Keep me very informed on updates of my Vehicle More

by Ostyonline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
December 03, 2024

Been here twice for services. The staff have always been nice and openly communicate updates regarding the status of my vehicle as well as any recommendations. I don’t feel put in More

by DDL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
December 03, 2024

I like this dealership because it's close to my house. My service guy Jacob was so professional. I will be returning to purchase me a new vehicle. More

by sonjajackson200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
December 02, 2024

All the associates are extremely kind and helpful. Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly b More

by qquiana1114
Recommend Dealer
Yes
Employees Worked With
Jacob
December 02, 2024

Dealership left engine cap off and oil blew up and damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back More

by Cstinaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robby Robertson
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Always great service nice to have shuttle ride thank you awesome department .fast efficient and very nice More

by coltsadijack12a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Took car in for recall service. Sent on my way and then got a call an hour later to say to pick it up they didn’t have the part they needed. More

by marymcos
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown not listed above
December 02, 2024

I was very pleased with the service I received Saturday. The service advisor was very helpful and professional. More

by llugo1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian
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