Clay Cooley Volkswagen of Park Cities

Tony Fruzia provided excellent service and was very understanding. I had come in for a check engine light and 100,000 maintenance check and thought it would only at most half the day. Given that there understanding. I had come in for a check engine light and 100,000 maintenance check and thought it would only at most half the day. Given that there were other problems with my car, Tony provided me updates on what needed to be done. He was understanding in when I decided to not fix all of the issues due to the cost of the work. Overall the customer service was excellent and the work performed was good. More

Aaron Allision is always pleasant, friendly, and always prompt to return calls keeping up to date with the status of my vehicle. I highly reccommend her at this location. The dealership is easy to access, prompt to return calls keeping up to date with the status of my vehicle. I highly reccommend her at this location. The dealership is easy to access, and always has a clean customer waiting room. The quality of work perfomed at this dealership is excellent. More

I bought a used vehicle from Park Cities VW. I had researched the different types of vehicles I was interested in and found one at PCVW. I called to setup an appointment to test drive the vehicle with researched the different types of vehicles I was interested in and found one at PCVW. I called to setup an appointment to test drive the vehicle with the salesman, Olivier. Olivier was very helpful and understanding. I feel like I got a good deal and was treated fairly by PCVW. I attribute those feelings to Olivier for the way he handled everything. There was no wasted time or energy on negotiating. I would recommend buying a vehicle from PCVW and if possible, Olivier. More

Tony has a great attitude. He always welcomes me with a smile. He also got approval for my new tire with no out of pocket cost from me. I appreciate driving out of the dealership with a newly washed car. smile. He also got approval for my new tire with no out of pocket cost from me. I appreciate driving out of the dealership with a newly washed car. I do hope Tony gets the recognition that he deserves. More

Great customer service. I brought my car in for an oil change and my service advisor described what was being done to my vehicle including the next scheduled service which is at 80,000 miles. I would high change and my service advisor described what was being done to my vehicle including the next scheduled service which is at 80,000 miles. I would highly recommend this dealer to anyone. Thank you very much. More

Robert is amazing! Best help ever! Everyone needs to use him! The service was great! Robert was extremely helpful. He took great care of my little jetta. She was in perfect shape when I got her back. Robert him! The service was great! Robert was extremely helpful. He took great care of my little jetta. She was in perfect shape when I got her back. Robert was friendly, trustworthy, informative and overall GREAT! More

Olivier gave me superior service, and explained everything in great detail. He took a lot of time with me, and made the experience extremely enjoyable. He even came back to the dealership when I everything in great detail. He took a lot of time with me, and made the experience extremely enjoyable. He even came back to the dealership when I came back to pick up the car, after he had gone home with an injured back, to make sure that I was being taken care of. He was very knowledgeable about the car, and was able to answer all of my questions. I will recommend this dealership and Olivier to my friends who may be in the market for a car. More

Responsive attention to my needs. No complaints about anyone with whom I dealt. Management worked with me to reach my goal of spending a certain amount on a car. i've had a Volkswagen before and know th anyone with whom I dealt. Management worked with me to reach my goal of spending a certain amount on a car. i've had a Volkswagen before and know that i will be pleased with this one also. i bought an extended warranty at the dealership's suggestion which will give me piece of mind. More

We looked for a VW at Park Cities, Richardson VW and Rusty Wallis VW and found dealing with Park Cities the most straight forward. Coming from the UK our approach to buying cars is more about the transa Rusty Wallis VW and found dealing with Park Cities the most straight forward. Coming from the UK our approach to buying cars is more about the transaction and ticking the right criteria in terms of the product and price rather than about building relationship with the dealer. Olivier Zitoun was easy to deal with and gave us options on both new and used models, arranged prompt test drives and provided recommendations in terms of price versus specification. Olivier provided us the opportunity to go through the various specifications and prices in our own time before we sealed the deal and he arranged for better Finance deal than my bank was offering and enabled us to collect the car on the same day so thanks to Olivier and the team at Park Cities. I would recommend doing your research on line about the model and have a budget in mind so that time spent with the sales team is productive and Olivier and the Park Cities team can guide you more effectively through the product ranger and negotiate accordingly. More

Great friendly and knowledgeable service. This was a long distance transaction and not only was Olivier very prompt on returning calls and getting answers he also went the extra effort to pick me up at long distance transaction and not only was Olivier very prompt on returning calls and getting answers he also went the extra effort to pick me up at that airport and bring me do the dealership. Car was as described and he was eager for me to drive and "experience" the GTI power and handling. Even with a few hiccups on the financing it was by far the easiest car buying experience from a dealership I have had. Thanks for making it easy Olivier! More