Clay Cooley Volkswagen Of Richardson

After visiting with Jeff, I went to another dealership to compare price. Even if I had found a better price, I still would have purchased from Jeff Cox and Boardwalk VW. compare price. Even if I had found a better price, I still would have purchased from Jeff Cox and Boardwalk VW. More

I live in Denton and could have gone to the Lewisville VW, However, because of a previous interaction I had with them (they were rude and unwilling to help) I decided to drive 45 minutes out of my way jus VW, However, because of a previous interaction I had with them (they were rude and unwilling to help) I decided to drive 45 minutes out of my way just to come here. When I called to set up the appointment everyone I spoke to was extremely nice and kind. Kevon also did a really nice job of keeping me informed! Thank y'all so much, I definitely will be returning to this location! More

Kevon was great, and very friendly. I had a very pleasant experience for the circumstances. Everyone else was very friendly as well, I really appreciated it. pleasant experience for the circumstances. Everyone else was very friendly as well, I really appreciated it. More

Tie's ability is superior to any service adviser I have had the pleasure of meeting. She definately rivals Huma Bhimjee who worked at Metro and now Park Cities in Arlington. Both ladies know how to treat had the pleasure of meeting. She definately rivals Huma Bhimjee who worked at Metro and now Park Cities in Arlington. Both ladies know how to treat their customers with courtesy and respect and yet do NOT put the service fee above customer service. Tie has my greatest respect for putting the customer above anything else. John Hudson More

Boardwalk Volkswagen is amazing! They take care of me EVERYTIME!!100% Customer satisfaction!! I am thankful to have them as my service center for my car! EVERYTIME!!100% Customer satisfaction!! I am thankful to have them as my service center for my car! More

Gary Blakley and Bill Gironda were great to work with. There was no nonsense and we were able to turn around the whole deal in less than 24 hours. I'm extremely pleased with the certified used purchase. There was no nonsense and we were able to turn around the whole deal in less than 24 hours. I'm extremely pleased with the certified used purchase. The only very minor thing I might mention is that they could have let me know about the lease return fee credit you get from VW Leasing if you buy another certified VW (it was a nice surprise after the sale, but would have made my decision to go with Boardwalk even easier). Great job all around, though. More

Staff was knowledgable and helpful. They made me feel like I was their only customer. I love my car, and I would recommend this dealership to any friends and family. like I was their only customer. I love my car, and I would recommend this dealership to any friends and family. More

I would recommend this dealership because I was having some credit problems and they found a way to get me a car that same day. some credit problems and they found a way to get me a car that same day. More

In relocating to the Dallas area from California just over a year ago, I've been very impressed with Boardwalk; especially the service staff. The service advisors are always very welcoming, knowledgeable over a year ago, I've been very impressed with Boardwalk; especially the service staff. The service advisors are always very welcoming, knowledgeable and I've always had my car delivered at or before the time promised. On this visit, the most major service to date (40k), Terry took the time to explain the work that would be performed and gave me an excellent summary upon completion. Also on this visit, I used the shuttle service to take me home and as with the advisor, Tony was very polite, courteous and most helpful. I will continue to have my Jetta TDI serviced at this dealership and will most certainly consider Boardwalk when its time for a trade-in. More

My Good-Year Fortera tires have not been performing well. Good-Year dealer unable to balance tires on first visit. Experienced too many subsequent follow up visits in dealing with balancing problems between Good-Year dealer unable to balance tires on first visit. Experienced too many subsequent follow up visits in dealing with balancing problems between passing speeds of 78-80 mph. Two of the tires were replaced due to tire tread separation in October of 2011. I contacted Boardwalk in Richardson Texas and told them about my tire issues. The Boardwalk Tire Rep. contacted Good-Year and was able to get a $700 rebate credit toward the purchase of Michelin tires. My Touareg has never performed this well since I have driven it over the past years. I am very grateful to my friends at Boardwalk for resolving my tire problems. I am convinced that Michelin is a superior performing tire. Thank you again Boardwalk VW for your excellent service. More