Clay Cooley Volkswagen Of Richardson

We are new in the country so everything looked very difficult for us, but buying the car has not been difficult at all. We got a very competitive price, a great attention and Jeremy took care of everyt difficult for us, but buying the car has not been difficult at all. We got a very competitive price, a great attention and Jeremy took care of everything for us, so the overall experience was excellent. More

I would like to express my gratitude to all members of Boardwalk VW and specially to Jeremy. They did our decision making process very easy and friendly and WE ENDED UP PURCHASING A VW ROUTAN!. Boardwalk VW and specially to Jeremy. They did our decision making process very easy and friendly and WE ENDED UP PURCHASING A VW ROUTAN!. More

Best new car buying experience I have ever had. Knowledgeable, honest people who care about getting the buyer what they want and need. Thank you Boardwalk Volkswagen!!!! Knowledgeable, honest people who care about getting the buyer what they want and need. Thank you Boardwalk Volkswagen!!!! More

We stopped by on a whim to look at the Tiguan, but the CC caught our eye immediately. Josef approached us and was the epitome of helpful and friendly. This is by far the best experience we ever had with a caught our eye immediately. Josef approached us and was the epitome of helpful and friendly. This is by far the best experience we ever had with a dealer. We did not feel pressured and the service was excellent from start to finish. Josef went the extra mile for us and even retrieved our gym bag that we left in the loaner car. Jason Daniel was very helpful with the financing and always professional and friendly. We will recomend this dealership, and the CC, to our family and friends. More

I have given the rating primarily due to my absolute confidence in my service advisor, Robert King. I will not consider buying a car at another dealership until after Bob retires. So, please don't let confidence in my service advisor, Robert King. I will not consider buying a car at another dealership until after Bob retires. So, please don't let him retire! (And, I'm not related!) Laura Taylor More

Awesome Experience - Excellent Prices on Great Used Cars !!!!!!!!! I was in the market for a used car and came to Boardwalk Volkswagen because they had an excellent price for the vehicle I was looking fo !!!!!!!!! I was in the market for a used car and came to Boardwalk Volkswagen because they had an excellent price for the vehicle I was looking for (a used toyota corolla). This dealership had very competative pricing on its used vehicles compared to other dealerships in the Dallas Ft. Worth metroplex, so I didn't mind driving to Richardson to give it a try. I was prepared for any sales experience to find the right car but after visting several other dealerships, I was unexpectedly suprised by the wonderful treatment I received at Boardwalk. Just 15 minutes before I arrived at the dealership on a Saturday afternoon, I called ahead to make sure the car I was interested in was still there. When I called I didnt have to wait on hold to finally get to a sales person who didn't know anything about the the car I was interested in, instead I was connected directly to a someone who knew everything about the car right then. When I arrived at the dealership 15 minutes later, Andy Ketch, sales consultant, had the car ready for me to test drive with the air conditioning already on (it was over 100 degrees that day). After visting many other dealerships in the heat, he was the only salesperson that didn't make me test drive a car that felt like it was 200 degrees inside the vehicle. This was greatly appreciated. The salesmen at this dealership, particularly Andy, are experienced and work hard on the details to make your experience great. The dealership sales approach was not rough, pushy, or egotistical.Unlike other dealerships where pushy people are trying to sell you something that they dont even know much about in 100 degree heat. Andy was great during the purchase negotiations, and did not forget to make sure I was still comfortable with something to drink, even helping me charge my cell phone so I could talk to my husband. He remebered the details and did not rush me into my decision to purchase the vehicle. The excellent sales experience along with an excellent price on the car (which was a beautifully clean and shiny used car with a 1 owner car fax) made it easy for me to feel comfortable to make the decision to buy the car. I would definately visit this dealership again either for a used vehicle or for a new VW, and look forward to doing business with them and sales consultant Andy Ketch again. Thanks Boardwalk!!! More

Jeremy Heuss was great to work with. I had my list the vehicles narrowed down between two different models that I was interested in when I walked into the dealership, but Jeremy very patiently showed me a vehicles narrowed down between two different models that I was interested in when I walked into the dealership, but Jeremy very patiently showed me around both models and explained the differences between them and the options. He was very knowledgeable about the cars and was able to listen and understand my needs and match me to the right car. I also found it impressive that he personally owned one of the models that I was looking at and showed me some of the customizations that he had done to it. The fact that he personally drives what he sells speaks volumes. The dealership did a great job working with me on a lease arrangement that fit my budget and seemed like a fair price. And the whole process to do all the paperwork and drive out with the car was very smooth and relatively quick. The dealership was very earnest in making sure I understood and had all my questions answered on the details of the purchase and leasing arrangements. More

From the first phone call to picking up my vehicle, ALL employees at this dealership were focused on customer service. VERY RARE...I believe the GM must be exemplary, since it always starts at the top! employees at this dealership were focused on customer service. VERY RARE...I believe the GM must be exemplary, since it always starts at the top! More

I am a first time car buyer and I was a little nervous purchasing a car but Steve was great about helping me find a car that fit my budget and lifestyle. He showed me different makes and models and talked purchasing a car but Steve was great about helping me find a car that fit my budget and lifestyle. He showed me different makes and models and talked me through the ins and outs of buying a car. At no point did I ever feel like I was making the wrong decision and I cannot be any happier! If you ever need a car, call Steve. More