
Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I think he is the best car sales person because he can make it go as easy as the car buying can be. But if there is even a thing wrong he will make sure that it is took care of in the best amount of time make it go as easy as the car buying can be. But if there is even a thing wrong he will make sure that it is took care of in the best amount of time that it can be done in. So that is why he will be the only guy that can and will sale me a new car. More
Great staff, clean shop and they do what they say. Follow up was awesome and the quality of the repairs were outstanding. Never get disappointed at Boardwalk VW. Follow up was awesome and the quality of the repairs were outstanding. Never get disappointed at Boardwalk VW. More
We purchased a VW Rabbit with Gary's assistance. Gary worked with us, very patiently I might say, to locate the car we wanted with the right accesssories. I have visited with Gary several times since we worked with us, very patiently I might say, to locate the car we wanted with the right accesssories. I have visited with Gary several times since we purchased the Rabbit. Looking at the 2011 Jetta and recently the 2012 Passat. I regard Gary as friend and great automobile salesman and would recommend him to anyone who in the market for a new VW. Boardwalk VW has serviced our Rabbit since we purchased the car. I am very pleased with the Boardwalk service department. I have been able to arrive at the service department early in the morning without an appointment and recieve the best of care. Generally, I have been able wait while my car is being service. More
I was very relieved to find that there was a solution to the problem I was experiencing with repeated tire pressure alerts. Park Cities Volkswagen continued to tell me that it was the weather when the aler the problem I was experiencing with repeated tire pressure alerts. Park Cities Volkswagen continued to tell me that it was the weather when the alert had triggered every weekend for four weeks, Park Cities service department told me there was nothing in the tires even though the alert would go off regularly on the same interval. Finally when the Park Cities service representative told me that they could take the tires off and submerge them in water if I were willing to pay $150, I decided to go back to the great guys at Boardwalk in Richardson despite the distance from my home, and I am glad I did. The Park Cities person told me that if it were her she would just go to Tire Discounters across the street. She didn't even bother to check the computer to see that I had extended tire protection, which Billy did tell me when he and his crew spotted a huge construction nail in one tire in a location that couldn't be mended and a smaller nail in another tire that could be repaired. I will continue to have my New Beetle Convertible serviced a Boardwalk, and if I decide to lease another VW in 2013 it will be from Boardwalk NOT Park Cities. Interestingly but not surprisingly, I have had several encounters with Park Cities but have never been asked for feedback after the service. Sorry this review was so much about them, but I'll close by saying that the dissatisfaction I had with Park Cities was displaced by the satisfaction from working with Billy Cooper and his crew. Thank goodness if there has to be a really bad one there is an even better good one in the same area. More
Third purchase from Gary and very helpful and enjoyable as always. In a world where a lot of new and used car salesmen will do or say anything to get the sale, I find Gary to be the most assuring and hone as always. In a world where a lot of new and used car salesmen will do or say anything to get the sale, I find Gary to be the most assuring and honest I've dealt with. Previous 2 purchases were for my daughter and being a father himself, he understood my concerns as a parent about safety, reliability etc., of the 2 Jettas I purchased for my daughter. This purchase was for Mama and she's very happy with the new addition to the family. Thank you. More
I purchased two vehicles from Boardwalk within to months and I was having problems with my 2007 used vehicles. I went to Gary to go over my concern and he did the research and put my mind and heart at ease. and I was having problems with my 2007 used vehicles. I went to Gary to go over my concern and he did the research and put my mind and heart at ease. I was concidering returning the vehicle until Gary did the foot work to make everything ok. Thanks Gary More
Gary Blakley and the staff who worked with us were attentive to our needs. Gary paid attention to what we were looking for and focused our search only on our needs. He was efficient, effective and v attentive to our needs. Gary paid attention to what we were looking for and focused our search only on our needs. He was efficient, effective and very friendly. I developed a trust in Gary and enjoyed working with him. I would definitely buy another car from Gary when the time comes. More
My right front tire was bulging and after being told by a reputable tire company that no way would my tire be under warranty and that I needed to purchase a new left front tire so they would be the same age, reputable tire company that no way would my tire be under warranty and that I needed to purchase a new left front tire so they would be the same age, I went to Boardwalk VW. Brandon Bolden came up to help and right away took charge of checking for the wear and tear on the tire and warranty coverage. It was covered and he saw no reason for me to buy a replacement for the left front tire. Instead of buying tires that day, I chose to do my 40,000 service instead. I really felt that I was in the hands of a young professional that day. And I'm glad I checked with Boardwalk VW before i made my final decision. More
Rick is great. We started dealing with him at another dealership via email. He was just so honest and easy to work with. Then when we needed another car, we followed him over to Boardwalk VW. In all, I t dealership via email. He was just so honest and easy to work with. Then when we needed another car, we followed him over to Boardwalk VW. In all, I think we have purchased three cars from him. When by stepmother was looking at a new Routan, we sent her to Rick as well. We will continue to buy cars from Rick in the future. More