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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,809 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,809 reviews
March 08, 2025
I am extremely disappointed with my experience at this Volkswagen dealership. When I first inquired about the car, I was quoted a monthly payment of $725 after providing my SSN. We agreed on that amount, Volkswagen dealership. When I first inquired about the car, I was quoted a monthly payment of $725 after providing my SSN. We agreed on that amount, and I was confident in moving forward with the purchase. However, when it came time for the car delivery, the price was suddenly increased to $825. This kind of bait-and-switch tactic is completely unacceptable and highly unprofessional. I felt totally misled and fooled by this process. Buying a car should be an exciting and transparent experience, but instead, this dealership turned it into a stressful and frustrating ordeal. I expected honesty and integrity when making such a significant purchase, but sadly, that was not my experience here. I would strongly advise others to be very cautious when dealing with this dealership and make sure to double-check everything in writing before proceeding. More
by jcaus99
Verified Customer
March 07, 2025
everything was loving, great service, excellent customer service with a smile, service was exceptioal and timely service with a smile, service was exceptioal and timely More
by TOMMYJONES9955
Employees Worked With
March 04, 2025
Great experience. Just a lot of waiting and I was told we’d receive a new windshield b/c the car we bought had a crack but the repairman only filled the crack. I didn’ Just a lot of waiting and I was told we’d receive a new windshield b/c the car we bought had a crack but the repairman only filled the crack. I didn’t hear back from the dealership after I reached out to ask why the windshield was not replaced like originally promised when I purchased the car. More
by svcaldwell
Employees Worked With
Billy
