Clay Cooley Nissan - Service Center

Clay Cooley Nissan responded

Hello Lady26enyce, Thank you for your positive feedback! We're thrilled to hear that you received great service and found our team to be friendly. It's our priority to ensure that your Nissan is in excellent hands. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-200

Clay Cooley Nissan responded

Hello Lexington Wren, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us, as always. We appreciate your suggestion of providing snacks like donuts and cookies for our customers. Your input is valuable, and we will certainly consider it as we strive to enhance our offerings. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Lexington Wren, Thank you for your kind words! We’re thrilled to hear that your experiences at our dealership have always been great. Your satisfaction is our top priority, and we look forward to welcoming you back for your next visit. If there’s anything specific you’d like to discuss or any services you need, feel free to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Bryankendallm, Thank you for your kind words about James Scales! We’re thrilled to hear that he was outstanding in diagnosing the electronics issue with your LEAF. Our team takes pride in providing brilliant service, and it’s great to know that James made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Wat78795, Thank you for your positive feedback! We're thrilled to hear that our service department was able to quickly identify and correct the problem, allowing you to be in and out in a timely manner. Your satisfaction is our priority, and we appreciate your recognition of our team's efficiency. We look forward to serving you again in the future! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Sam_faz1989, Thank you for your feedback. We sincerely apologize for the long waiting time during your visit and for the oversight regarding the loose parts in your car. This is not the level of service we strive to provide, and we will address these issues with our team to ensure better experiences in the future. Your concerns are important to us, and we appreciate you bringing them to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 709-2000 so we can work towards a resolution. We look forward to hearing from you. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello John.a.ford, Thank you for your kind words! We strive to provide very good service and ensure that our customers are always kept informed about the status of their vehicles. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Omega.jones27, Thank you for your kind words! We’re thrilled to hear that you were greeted with a warm, friendly smile and that Courtney provided you with professional and knowledgeable assistance. Our team is dedicated to ensuring every customer has a positive experience, and your feedback reinforces our commitment to excellent service. We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Taleashaking19, We're sorry to hear about your experience and understand your frustration regarding the deals. We strive to provide fair and transparent offers, and it's disappointing to learn that we fell short in your case. Your feedback is valuable, and we would appreciate the opportunity to discuss this further to address your concerns and improve our services. Please consider reaching out to us directly. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello 6loveforme.ac, Thank you for your kind words about our team at Clay Cooley! We're thrilled to hear that you found our service helpful and friendly. Our goal is to provide exceptional assistance, and your feedback encourages us to keep up the great work. We appreciate your support and wish you a fantastic day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000