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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
382 Reviews
Call Service Center (855) 745-4401

382 Reviews of Clay Cooley Nissan - Service Center

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February 20, 2025

Buen trato, muy buena atención, muy profesionales en su trabajo, siempre voy a comprar mi carro con ellos. Y por último, darle las gracias. More

by vega.lage62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Vega.lage62, Agradecemos sinceramente tus amables palabras y tu confianza en nosotros. Nos enorgullece ofrecer un trato excepcional y atención profesional a nuestros clientes. Es gratificante saber que siempre considerarás comprar tu carro con nosotros. ¡Esperamos verte nuevamente pronto! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 18, 2025

My service guy Brodris returned and the service was excellent. Wait time minimal. Complete service done, better service than what I received last maintenance check More

by lwillis292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris Mathews
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your positive feedback about Brodris and the excellent service you received. We’re thrilled to hear that the wait time was minimal and that you found this service to be better than your previous maintenance check. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 18, 2025

My Nissan experience today was magnificent! The mechanics restored my car to a state of excellence and Miss Courtney Archer took this senior citizen under her wing and waited on me hand and fo More

by sjfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Sjfloyd, Thank you for your kind words about your recent experience with us! We're thrilled to hear that our mechanics restored your car to a state of excellence and that Courtney provided you with heartwarming service. We strive to keep our customers informed and comfortable, and it’s wonderful to know she took such great care of you, including arranging shuttle trips and assisting with your online payment. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 17, 2025

The salesman very attentive to what I needed and what also needs to be done. I will ask for him next time when I take take my car to Nissan to be service. My service advisor was Michael Perez. More

by f.sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello F.sanders, Thank you for your positive feedback! We are delighted to hear that Michael Perez was attentive to your needs and provided you with excellent service. It’s great to know that you plan to request him for your next visit. We look forward to serving you again at Nissan when it's time for your car service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 15, 2025

Good customer service, love the people. Michael Perez helps me when I need my car serviced. I highly recommend him. More

by tkara.edwards96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington, Shane Holcomb
Report | Print
Feb 18, 2025 -

Clay Cooley Nissan responded

Hello Tkara.edwards96, Thank you for your kind words! We’re thrilled to hear that you love our customer service and appreciate Michael Perez's assistance with your car servicing needs. Your recommendation means a lot to us, and we’re committed to providing excellent service to all our customers. If you need anything else, please don’t hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 13, 2025

Fantastic customer service and professional treatment from my service agent. I was kept aware of all that was going on. More

by pastormw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Pastormw, Thank you for your wonderful feedback! We're thrilled to hear that you received fantastic customer service and felt professionally treated by our service agent. Keeping our customers informed is a priority for us, and it’s great to know we succeeded in that during your experience. Your satisfaction is important to us, and we look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 13, 2025

Lost my cap off tire and expect me to pay 85. 00 for new one More

by queta0149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias, Shane Holcomb
Report | Print
Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Queta0149, We understand your frustration regarding the lost tire cap and the associated cost of $85 for a replacement. We strive to provide quality service and support to our customers, and we regret any inconvenience this may have caused you. Please reach out to our customer service team directly, as we may be able to assist you further in resolving this issue. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns. Clay Cooley Nissan

February 13, 2025

Went in to get new tires and KJ was great! recommend KJ and Clay Cooley Nissan 10/10 More

by Ecinco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 18, 2025 -

Clay Cooley Nissan responded

Hello Ecinco, Thank you for your kind words about your recent experience at Clay Cooley Nissan! We're delighted to hear that KJ provided you with great service while you were getting new tires. Your recommendation means a lot to us, and we strive to maintain a 10/10 experience for all our customers. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 12, 2025

Excellent service, Very Friendly & fast, no long wait lines. Michael Perez , Thanks Clay Cooley Dallas More

by franklinkathryn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Report | Print
Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Franklinkathryn74, Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent service and found our team, especially Michael Perez, to be friendly and efficient. We pride ourselves on minimizing wait times and ensuring a smooth experience for our customers. Your satisfaction is our top priority, and we look forward to serving you again at Clay Cooley Dallas! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 10, 2025

Courtney and her crew was amazing and very persistent in helping me lol are the cause of my problems with my car… she is so kind and her customer service is superb More

by adglisa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 14, 2025 -

Clay Cooley Nissan responded

Hello Adglisa17, Thank you for your kind words about Courtney and her team's exceptional service. We’re thrilled to hear that their persistence and kindness made a positive impact on your experience. We strive to provide superb customer service, and it's rewarding to know that we could assist you with your car issues. Your feedback motivates us to continue delivering the best possible support to our customers. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

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