Clay Cooley Nissan - Service Center

Clay Cooley Nissan responded

Hello Ddbrown286, Thank you for your positive feedback! We’re thrilled to hear that you had a good experience from start to finish. Our team takes pride in providing outstanding customer service, and it’s wonderful to know that you found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Aliciad.williams, Thank you for your kind words regarding your experience with us. We're thrilled to hear that Courtney provided excellent customer service and was attentive to your car’s needs. Our team strives to ensure every customer feels valued and well taken care of. Your satisfaction is our priority, and we appreciate your feedback! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Chelseavernon12, Thank you for your feedback! We're glad to hear that Jeff was polite and knowledgeable during your visit, and that you experienced quick service on a Saturday. We strive to provide excellent service, and it's great to know we met your expectations. Your comments are appreciated and will be shared with our team to continue improving our customer experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Natashagaines87, Thank you for your kind words about Courtney! We’re thrilled to hear that she was helpful and able to answer all of your questions during both visits. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Frank Casillas, Thank you for your kind words! We're thrilled to hear that you found our service prompt and professional, and that our employees were attentive to your needs. It's great to know you enjoyed our nice waiting area. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Chicano56, Thank you for your positive feedback! We are thrilled to hear that your service advisor was excellent and ensured that your car service was completed on time. Providing timely and quality service is our priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Felicityslavicek, Thank you for your amazing feedback! We're thrilled to hear that you had a 10/10 experience with us. Our team prides itself on being quick and kind, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Tlcolu, Thank you for your kind words about Courtney! We’re thrilled to hear that you found her to be nice, knowledgeable, and professional. It's great to know that scheduling an appointment was simple and that you experienced a prompt visit. Your feedback is invaluable, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Katomajones, We apologize for the inconvenience caused by the oversight of not turning off your oil change light. We understand how frustrating it is to have to drive back to Dallas for this issue. Your feedback is valuable, and we will ensure our team addresses this to prevent future occurrences. Thank you for bringing this to our attention. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Vega.lage62, Agradecemos sinceramente tus amables palabras y tu confianza en nosotros. Nos enorgullece ofrecer un trato excepcional y atención profesional a nuestros clientes. Es gratificante saber que siempre considerarás comprar tu carro con nosotros. ¡Esperamos verte nuevamente pronto! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000