Clay Cooley Nissan - Service Center

Professional and courteous Good professional courteous fast efficient time sensitive friendly precise accurate customer driven good personal commitment non pressure atmosphere v Good professional courteous fast efficient time sensitive friendly precise accurate customer driven good personal commitment non pressure atmosphere very nice facility's nice waiting area very good staff over all Jay Harrison exceptional young man very helpful More

Recent service The service is always good but today I was surprised that the oil change prices had gone up a lot. Dive the prices have gone up it would be nice if th The service is always good but today I was surprised that the oil change prices had gone up a lot. Dive the prices have gone up it would be nice if they offered more coupons. More

Great Service!! Your Service Advisor, Jay Harrison done a really good job in looking after my vehicle. Thank you for your courteous service. My car runs better knowin Your Service Advisor, Jay Harrison done a really good job in looking after my vehicle. Thank you for your courteous service. My car runs better knowing that I have some friends that will take care of my car like I would like them to More

AC Service and Repair There is no Service Center like it in the whole wide world 😊 Good job guys. Keep up the good work. This is the best Nissan sales and service center i There is no Service Center like it in the whole wide world 😊 Good job guys. Keep up the good work. This is the best Nissan sales and service center in town. More

Customer Service Sucks!! Clay Cooley Nissan is a joke and rip off!! I took my car there to get repaired. Spoke with a very dry Antonio Holmes that was of no assistance with my Clay Cooley Nissan is a joke and rip off!! I took my car there to get repaired. Spoke with a very dry Antonio Holmes that was of no assistance with my questions or concerns. He was very defensive and cut me off with all my questions as if he knew it all. Once he told me what my issue was with my car I realized I already had that issue repaired at another dealership back in 2017. I pulled the receipt and verified that I was correct. Clay Cooley $317 for the same repairs the other dealership charged $181. SAME ISSUE. SAME EXACT ISSUE!!! ALMOST DOUBLE THE PRICE!!! Why the price difference? Why am I having to get this repaired again?? When I went to pick up my car I asked for a manager at Clay Cooley and he came out. Listened to my issue...walked off and brought back dry Antonio and walked off. Didn’t stay to see what was going on or if i was satisfied. I again stated my issue and Antonio went on to tell me has an excellent memory and would not listen to my concerns still. Still no manager in sight!!! Dry Antonio still on defense not listening to my concerns. I finally just paid it and left. Antonio didn’t even wait to see if I signed my receipt. Then when I leave I get a text asking for my satisfaction rating from 1 (Not Likely/Poor) to 10 (Very Likely/Excellent)....How about a BIG FAT goose egg 0 as an option??? Clay Cooley is .2 miles from my house. I can literally walk if i need to. I will NEVER go back there again even if they are the last Nissan place in Dallas. More

Customer service The service The service manager,Ray Christian and the technician,Matt Jones were very helpful. Matt made sure he kept aware with updates about the sta The service The service manager,Ray Christian and the technician,Matt Jones were very helpful. Matt made sure he kept aware with updates about the status of my vehicle while it was being serviced because it had to stay overnight. i've been coming to Clay Cooley for a while and Matt is the best technician I've had. More

crooked clay cooley got screwed out of 2100 when bought new ram and was supposed to get 2 oil changes got screwed out of the second one.i will never go back got screwed out of 2100 when bought new ram and was supposed to get 2 oil changes got screwed out of the second one.i will never go back More