Clay Cooley Nissan - Service Center

Mike was quite attentive and polite. He explained what was going on in LAYMAN'S terms for me, and showed me a credit I had coming (which I didn't know about). was going on in LAYMAN'S terms for me, and showed me a credit I had coming (which I didn't know about). More

Good service, nice people, timely. Like taking my car to the delaership as I feel more comfortable with them servicing my Nissan vehicle. Keep up the good work. the delaership as I feel more comfortable with them servicing my Nissan vehicle. Keep up the good work. More

I've been dealing with Clay Cooley since UrbanNissan closed. They're friendly, professional and more than willing to help. One afternoon (late) I somehow managed to have my debit card slip behind th closed. They're friendly, professional and more than willing to help. One afternoon (late) I somehow managed to have my debit card slip behind the cover on the center console. I couldn't get it out no matter what and thought I would have to break the cover. I drove into the maintenance area probably just at closing and the gentleman was so nice and managed to get the card out without damaging the console cover. He was really nice and acted like this was something they handled everyday. I was definitely pleased. More

I have worked with kevin for several years I have always had the best service experience possible. I appreciate the fact that kevin always informs me on what is taking place with my vehicle. Kevin has nev had the best service experience possible. I appreciate the fact that kevin always informs me on what is taking place with my vehicle. Kevin has never tried to sell me something that is not needed on my vehicle. In fact if their is a repair needed and he thinks it can wait he always leaves the option to have the work done up to me. FYI, if Kevin leaves my service goes with him. More

I wasn't pleased with the wait, but I appreciated Kevin's ethics. He and his team insured my warranty coverage really worked for me. ethics. He and his team insured my warranty coverage really worked for me. More

I went into the dealership for an oil and fiter change, tire rotation and balance, and a car wash. The services that were provide met my standards. Very great customer service, car was ready in a timely ma tire rotation and balance, and a car wash. The services that were provide met my standards. Very great customer service, car was ready in a timely manner. 1 complaint, I did not get a new mileage sticker for my oi change. More

Upon calling and speaking to Kevin Shutter, I told him what the problem with my vehicle was and he asked me to bring it in at my convenience. Not only did he arrange for it to be taken care of, he also ar what the problem with my vehicle was and he asked me to bring it in at my convenience. Not only did he arrange for it to be taken care of, he also arranged for me to be put into a loaner vehicle so that I would not be inconvenienced. When I arrived, Joey Martinez quickly attended to me and made sure that I got into the loaner within a matter of minutes of my arrival. Joey kept me apprised of the status of my vehicle throughout the entire process and made sure that I was okay with everything. This was a great experience that went very smoothly! More

Excellent customer service assistance. Kevin has always provided us with the best as he can possible provide. Our vehicles are working perfectly and no matter how little or big the repairs are needed, Kevi provided us with the best as he can possible provide. Our vehicles are working perfectly and no matter how little or big the repairs are needed, Kevin and his crew are always attentive and they sure we are satisfied witht their service. Absolutely fantastic. I will recommend. Mr and Mrs Miles. More