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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
375 Reviews

375 Reviews of Clay Cooley Nissan - Service Center

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April 09, 2024

I don't believe they rotated my Ties ties when I got back in. it Low pressure low?If they rotate them it would not have said that I had to come all the way back and all they did was air them up. I don't even More

by WILDABROWN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 11, 2024 -

Clay Cooley Nissan responded

Hello Wildabrown55, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

April 07, 2024

I have an oil leak after receiving an oil change one day later. Very unhappy. More

by VICKIESTEPNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 09, 2024 -

Clay Cooley Nissan responded

Hello Vickiestepney, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

March 25, 2024

Will Torres and Fredrick Duncan is on point with all my concerns and feelings, they keep everything very professional and help me through all the problems that was going on with my car. They explain all de More

by Sanders121324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Torres and Fredrick Duncan
Mar 27, 2024 -

Clay Cooley Nissan responded

Hello Sanders121324, We're glad you had such a wonderful experience with us! Thank you for your kind words and this wonderful review about your experience with Will Torres and Fredrick Duncan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 08, 2023

Horrible experience in the service department. I regret purchasing a vehicle at this dealership. I will never go there again!! More

by Oarmendariz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd McGriff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shutter, Erica Moran
Apr 08, 2023 -

Oarmendariz responded

Horrible experience in the service department. I regret purchasing a vehicle at this dealership. I will never go there again!!

September 20, 2022

Mr.Matheew was very helpful he has a amazing personality, I would recommend any one to go receive customer service from him at the service center in Arlington Texas off cooper. More

by Bridgette burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Matthews five star ?
March 05, 2022

Thanks to James Simuel for the wonderful service in the Service Department. Great customer service and knowledgeable. More

by Elvin A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
July 28, 2021

We dropped my car off (2006 Nissan Altima) to the Clay Cooley service center on I-20 & Wheatland in Dallas, Tx and now they cannot find my vehicle. Police department informed me that the Clay Cooley was r More

by Rgilmore
Recommend Dealer
No
Employees Worked With
Omar
July 13, 2021

Brodis Matthews provided professional and courteous customer service. Mr. Matthews was very friendly and attentive. Great Leadership from Service Managers. Great appreciated and thank you. .LMBonds More

by LMBonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brodis Matthews
December 10, 2020

Great service and affordable prices. Go visit Pa Jallow to find the perfect car for you! The people are very welcoming and Pa took his time helping me select the best Nissan vehicle. More

by Aji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
December 05, 2020

Eddie was wonderful I had a great experience im going to come back and but another one for my friends and family. Thank you for the time yall spent More

by Dre60111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
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