384 Reviews of Clay Cooley Nissan - Service Center
Great place with great advisors that assist when needing assisting and the advisor came right out to my car as I showed up didn’t even have to wait! assisting and the advisor came right out to my car as I showed up didn’t even have to wait! More
Very disappointing. Did not do the work that was asked to be done but charged me for it! I had to bring my SUV back and it was still not fixed. Did not do the work that was asked to be done but charged me for it! I had to bring my SUV back and it was still not fixed. More
This week was awesome Time limit Mr Fredrick check me took care of my car I was Satisfied with the service took care of my car I was Satisfied with the service More
Fredrick and Michelle made my experience top notch. They ensured I had everything that I needed and gave me the best customer experience. They ensured I had everything that I needed and gave me the best customer experience. More
Great experience, Everyone was so friendly and helpful and most of all the visit was quick and easy. and most of all the visit was quick and easy. More
Lack of Communication. Need to build customer care. Came for oil Change. Other things needed to be completed. I learned this via text message. So I call since I was sitti Need to build customer care. Came for oil Change. Other things needed to be completed. I learned this via text message. So I call since I was sitting in the waiting room. I agreed to get the other things taken care of. They gave me a five hour and I agreed. Not once did the person offer me a ride or loaner. I called Uber. Upon arriving home I called back to informed the service department to give me at least one hour notice so I can arrange for a ride. Then I was told that you guys provide a shuttle. I came back to you guys because of location. I rather drive in the traffic and be offered a loaner or a sitting area where live staff speaks with me then to come back to you. I'm sure this doesn't mean much More