Clay Cooley Nissan - Service Center

My service advisor, Brodris Vernund, was the absolute sweetest and easy going person! I just moved to the DFW area and was extremely confused and hesitant coming into such a huge dealership and he gave m sweetest and easy going person! I just moved to the DFW area and was extremely confused and hesitant coming into such a huge dealership and he gave me that smaller city kindness comfort I needed to determine to make Clay Cooley my new go to for all services and advice on my new car.I will definitely be scheduling my next oil change when he’s working! More

went for annual oil change was told would take 45min and it did Mark Abron great it did Mark Abron great More

Hola, yo soy el señor Rafael Barron, yo soy dueño de la Nissan Pat Finder 2022. Ya tenemos mucho tiempo viniendo a Clay Clooney y no se ha hecho nada al respecto del carro que tiembla y se quiere apagar la Nissan Pat Finder 2022. Ya tenemos mucho tiempo viniendo a Clay Clooney y no se ha hecho nada al respecto del carro que tiembla y se quiere apagar la semana pasada le hablaron a mi mujer, y le dijeron que le iban a dar el reembolso del carro que nos prestaron de renta y primero nos cobraron $30 y luego nos cobraron pero todavía no encuentran el problema con el carro el carro tiembla bien feo como que se quiere apagar una vez lo llevó ella a la agencia de los carros de Nissan y un señor se subió en el carro con ella y él sintió el carro como temblaba, pero dicen que no tiene nada el carro y la otra vez también se le apagó el carro son puros, problemas y estamos pagando mucho dinero para el carro para que ese carro nos esté dando problemas, no tenemos ni dos años todavía con el carro More

Poor communications, confusion, not enough information on dealership to customer for update on vehicle, no consistency, the ball was dropped. dealership to customer for update on vehicle, no consistency, the ball was dropped. More

As usual my service Agent Frederick Duncan was on point, I was in and out with my maintenance oil change and tire rotation in an hour. It says something about him and the company that he was still there sin I was in and out with my maintenance oil change and tire rotation in an hour. It says something about him and the company that he was still there since last year. Great job! Next year hopefully he will be running the place.. Give him a raise. More

Company advertising free dent repair when asked about it because I had a couple of hail dents. Oh you to have a contract. Never said that on commercials on TV. got a email stating the same thing. Service de because I had a couple of hail dents. Oh you to have a contract. Never said that on commercials on TV. got a email stating the same thing. Service dept would not honor the email. False advertising. Never offered this service when I bought my car. Talking to someone now about false advertising. I already know nothing will be done nor a reply for a resolution. Never do.This is my last purchase from Clay Cooley More

You guys arepair out the fluids under my hood. And I did not have perfect customer service.And I really really wish you guys would've tried to help me better with my behavior And I did not have perfect customer service.And I really really wish you guys would've tried to help me better with my behavior More

Friendly and great service. My service man took good care of me.it was a little longer than I expected but not bad. My service man took good care of me.it was a little longer than I expected but not bad. More

I don't know his name All I know is Wes he is my guy Awesome job Everything about my experience was awesome Thank you Clay Nissan Service Awesome job Everything about my experience was awesome Thank you Clay Nissan Service More

This is like the second time I take my Nissan Pathfinder to Clay Clooney and Duncanville because my car shakes like it wants to cut off and they say they can’t find nothing wrong with my car. One of the ser to Clay Clooney and Duncanville because my car shakes like it wants to cut off and they say they can’t find nothing wrong with my car. One of the service advisors got in my car to test drive it because they didn’t believe me and he felt when the car was shaking. He told the mechanic and the mechanic said there’s nothing wrong with my car, but they did charge me money for the rental and they left my car without no gas. That is very ridiculous. I’m a very unsatisfied customer and then I’m paying too much money a month for my car. I’m supposed to have warranty and they’re talking about. More