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Clay Cooley Nissan - Service Center

Dallas, TX

4.2
332 Reviews
Call Service Center (855) 745-4401

332 Reviews of Clay Cooley Nissan - Service Center

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August 31, 2024

These guys cheat you. I bought battery here for $155 and battery dead with in couple years much before the warranty . When I visit the dealer they said batter needs repla More

by Mpmr
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Mpmr, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

August 31, 2024

This was the first time that I’ve used Clay Cooley Nissan motors for servicing my vehicle. I thought that everything went well compared to my previous experiences with service. More

by LINDAMCGILL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 06, 2024 -

Clay Cooley Nissan responded

Lindamcgill63, reviews like this give us motivation and help us ensure we provide high-quality care. We are so pleased you enjoyed your visit to Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 30, 2024

I think Clay Cooley Nissan gives their customers the best service that any other company can give them. More

by JILES.DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Clay Cooley Nissan responded

Hello Jiles.donna, Thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 30, 2024

Great atmosphere and they helped my car get clean and back up to speed with an oil change. Easy going. Definitely coming back More

by KEVIN.MACHADO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Clay Cooley Nissan responded

Hello Kevin.machado23, reviews like this give us motivation and help us ensure we provide high-quality care. We are so pleased you enjoyed your visit to Clay Cooley Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 30, 2024

Overall pleasant experience! Courtney is an outstanding service advisor and communicates well with her customers! More

by RAY_HINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 05, 2024 -

Clay Cooley Nissan responded

Hello Ray_hines, thank you for your praise and kind comments about Courtney! We're glad to hear Courtney delivered such a great experience. If there's anything further we can do for you, we are happy to help! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 29, 2024

Pleasant staff members. They greeted everyone as they got close to them. Kept everyone informed of auto status More

by HOLLANDLD04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Rep.
Report | Print
Sep 01, 2024 -

Clay Cooley Nissan responded

Hollandld04, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for taking the time to leave a review. If you're ever in need of more help, please let us know! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 23, 2024

I am surely not satisfied with Clay Cooley. I feel the dealershiop is a sham and a low rate place to do business with . They do not keep there word and will do nothing but give yu the run aroun More

by garydoug81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Clay Cooley Nissan responded

Hello Garydoug81, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Clay Cooley Nissan

August 23, 2024

Outstanding customer service by all the employees I came in contact with at the dealership. More

by roland.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Clay Cooley Nissan responded

Hello Roland.lynn, Thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 22, 2024

I always come back to this dealership because they value their customers and offer great customer service! More

by JACQUELINESGRIMES
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Aug 24, 2024 -

Clay Cooley Nissan responded

Hello Jacquelinesgrimes, We appreciate you taking the time to leave us this feedback, Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Clay Cooley Nissan

August 22, 2024

Excellent Services from Clay Colley Nissan appreciate the services. Plan to use your service in the future More

by WANDABRADSHAWMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick
Report | Print
Aug 24, 2024 -

Clay Cooley Nissan responded

Wandabradshawmorgan, Reviews like this give us motivation and help us ensure we provide high-quality care! Thank you for your praise and kind comments about our team here at Clay Cooley Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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