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Clay Cooley Nissan - Service Center

Dallas, TX

4.2
334 Reviews
Call Service Center (855) 745-4401

334 Reviews of Clay Cooley Nissan - Service Center

Sort by
October 30, 2024

Virgil Segue was amazing! Great customer service. He definitely went out of his way to help me. More

by Janeyre Arellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Segue
Report | Print
Nov 01, 2024 -

Clay Cooley Nissan responded

Hello Janeyre Arellano, thank you for your kind review; we are happy to pass along your comments to Virgil here at Clay Cooley Nissan! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 30, 2024

Everyone was so helpful from drive up to drive off. Thank you all for making it so easy and professional. More

by Rschweizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Clay Cooley Nissan responded

Hello Rschweizer, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 29, 2024

Clay Cooley is the only dealership I trust to service my vehicle. Great Customer Service Team. More

by JOELBENNETTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil S. Service Dept.
Report | Print
Nov 01, 2024 -

Clay Cooley Nissan responded

Hello Joelbennettjr, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 28, 2024

Don't mind coming but you always have to wait so long and then customer service is rude More

by Please help
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 01, 2024 -

Clay Cooley Nissan responded

Hello, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

October 28, 2024

I’m pleased with the service, my technician was very helpful. I will be back in a few weeks More

by glennettaj2003glennettaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Segue
Report | Print
Nov 02, 2024 -

Clay Cooley Nissan responded

Hello Glennettaj2003glennettaj, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 27, 2024

Virgil was amazing! !! He was fast friendly and efficient. Quick pick up and drop off. More

by Krisannehale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil
Report | Print
Oct 31, 2024 -

Clay Cooley Nissan responded

Hello Krisannehale, we are so happy to read such a great review about Virgil here at Clay Cooley Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 26, 2024

Customer services is GREAT , Employees Is Great & I Love My Car … THANK YALL SO MUCH More

by Destiny Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalisa , Taibu Mu Addib
Report | Print
Oct 31, 2024 -

Clay Cooley Nissan responded

Hello Destiny Ford, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 26, 2024

Virgil was great he took really good care of us from now on we only want him as a advisor More

by Ireidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Segue
Report | Print
Oct 31, 2024 -

Clay Cooley Nissan responded

Hello Ireidy, we're so glad that Virgil was able to go above and beyond your expectations! Thank you so much for your high 5-Star rating! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 26, 2024

Virgil treated me very well, he was very professional with me and made the process very easy for myself! Job well done. More

by vincentjerroddavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil
Report | Print
Oct 31, 2024 -

Clay Cooley Nissan responded

Hello Vincentjerroddavis, we're so glad that Virgil was able to go above and beyond your expectations! We are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 26, 2024

Appreciate the help from Virgil and the quick response. He keep me in the loop and provided great customer service. More

by DWashington
Workmanship
Recommend Dealer
Yes
Employees Worked With
Virgil Segue
Report | Print
Oct 31, 2024 -

Clay Cooley Nissan responded

Hello Dwashington, thank you so much for your positive comments about Virgil Clay Cooley Nissan! Dwashington, we strive for 100% satisfaction, and it is great to see you had such a positive experience! We do hope we can be of assistance in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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