Clay Cooley Nissan

BUYER BEWARE! They will do anything just to get you into their dealership. Then once you arrive, they will manipulate you to try to “do the deal” with them. They changed the numbers on me like I was stupid. their dealership. Then once you arrive, they will manipulate you to try to “do the deal” with them. They changed the numbers on me like I was stupid. I got up to leave & they told me they LOST MY CAR KEYS!! You talk about MANIPULATION! DO NOT DO BUSINESS WITH THEM. THEY ARE UNETHICAL, MANIPULATIVE, NUMBER CHANGING CHEATS!! Not to mention, they can not keep people working there. I scheduled an appointment and had to reschedule. When I rescheduled they guy I was working with was already gon in a little over a week. Just try setting an appointment with them to see if the sales person you were working with is still there in a month. But then again who would want to work in a manipulative environment that rewards the above mentioned behavior... BUYER BEWARE!! More

Mike was quite attentive and polite. He explained what was going on in LAYMAN'S terms for me, and showed me a credit I had coming (which I didn't know about). was going on in LAYMAN'S terms for me, and showed me a credit I had coming (which I didn't know about). More

Kerry, was by far the best salesperson me and my wife have ever met. He was friendly, non pressuring and very very helpful, he didnt try to sell us anything we did not want but he thru out the options fo have ever met. He was friendly, non pressuring and very very helpful, he didnt try to sell us anything we did not want but he thru out the options for us. He said Clay Cooley Could beat the other guys price and they did just that. Even though the other guy already gave me a great deal Clay Cooley was able to beat it. Kerry's Proffesionalism and just everything about that car buying experiance was great. Clay Cooley's website claims that they want to make you a repeat customer is true. We are sold as far as car buying goes and sticking with Kerry anytime we want to buy a Nissan. If it ever came down to it and Kerry and Clay Cooley were a little more on price than a nother dealer id still stick with Kerry and Clay Cooley, you can not beat the car buying experiance they offerd me and my wife are still in awe at Kerry's proffesionalism. Chris W. Cedar Hill Texas More

I went to this dealership to purchase a car for my daughter. It should have been a done deal because she had already had conversations with them, and since the car was in limited supply they already daughter. It should have been a done deal because she had already had conversations with them, and since the car was in limited supply they already had a non negotiable price. As soon as I told them that I would give them a check for full payment, you would have thought it was all wrapped up.Just sign the papers and go, right, No, for some reason, they decided it would be a good idea to keep us at their dewalership for 3 unnecessary hours. During this time, they let us "test drive" the vehicle, but failed to check if it had any gas in it, which it didn't, so we ran out of gas less than a mile from the dealership. I had to push the car into a nearby station. Of course I was compensated for my gas purchase, but please note, if not for the love of my daughter, I would have squashed the deal right then. Upon our arrival back to the dealership, they asked aabout our trade-in, and insulted us with a less than blue book offer for it, and then while they made us wait, they came back 3 times with addditional offers which may have been less offensive, but nowhere neaz the value of the car (another waste of my time, and once again I had to confirm how much I love my daughter to continue). Oh, and sometime during this continued waiting period, they decided they needed to run a credit check on both my daughter and me, even though I had told them this was a cash transaction. The word DUH comes to mind and once again, they really played on my love for my daughter. Finally they took us in to sign th papers and pay for the car, and although the young man who did this seemed disintersted and incompetent, he muddled through it somehow. Finally, they let this other guy explain the features of the car and after at least three hours too long, we were able to go. So you see I would never ever buy another vehicle from Clay Cooley Nissan. And I don't think they care rather or not I do. More

Good service, nice people, timely. Like taking my car to the delaership as I feel more comfortable with them servicing my Nissan vehicle. Keep up the good work. the delaership as I feel more comfortable with them servicing my Nissan vehicle. Keep up the good work. More

I've been dealing with Clay Cooley since UrbanNissan closed. They're friendly, professional and more than willing to help. One afternoon (late) I somehow managed to have my debit card slip behind th closed. They're friendly, professional and more than willing to help. One afternoon (late) I somehow managed to have my debit card slip behind the cover on the center console. I couldn't get it out no matter what and thought I would have to break the cover. I drove into the maintenance area probably just at closing and the gentleman was so nice and managed to get the card out without damaging the console cover. He was really nice and acted like this was something they handled everyday. I was definitely pleased. More

I brought my 2010 Murano in for service. Ruben noticed me looking at the White CC. I bought it. Pat in service did marvelous making me happy. Pat when up and beyond the call of duty. I really would like to k looking at the White CC. I bought it. Pat in service did marvelous making me happy. Pat when up and beyond the call of duty. I really would like to know that he was commended for his extra customer service skills. More

Mr. Brown was a greast help in getting me into a new car. I came there hoping to get a good used car, when it looked as if that wasn't going to happen the second in command came through for me and I am inte I came there hoping to get a good used car, when it looked as if that wasn't going to happen the second in command came through for me and I am internally grateful. Thanks to all that made my experience at your dealership great. Barbara Foley More

It was a great experience . My saleman was very intelligent on the cars that he show me, very detail on everything the car had to offer me intelligent on the cars that he show me, very detail on everything the car had to offer me More

My experience with Mr Michael Fry was extraordinary,His customer service was about expected. He went about and beyond to make sure I received the best deal possible and the car I wanted,for that I will alw customer service was about expected. He went about and beyond to make sure I received the best deal possible and the car I wanted,for that I will always let all my family/friends know about Clay Cooley Nissan Dealership. More