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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
867 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 867 reviews

December 21, 2024

Excellent service and very honest. I strongly recommend them to anyone who needs a vehicle. More

by daddymooo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Clay Cooley Nissan responded

Hello Daddymooo, Thank you for your excellent review! We are thrilled to hear that you experienced honest service and appreciate your strong recommendation. Our team is dedicated to ensuring that every customer finds the right vehicle for their needs. Your feedback motivates us to continue delivering exceptional service. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 21, 2024

Last visit it went smoothly Did not wait to long for my car to bring in. More

by luwelasohntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Clay Cooley Nissan responded

Hello Luwelasohntx, Thank you for your feedback! We're glad to hear that your last visit went smoothly and that you didn't have to wait long for your car. We strive to provide efficient service and appreciate your recognition of our efforts. Your satisfaction is important to us, and we look forward to serving you again soon. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 21, 2024

Coviently located have always received excellent service. Service advisor should phone customer and update status of vehicle More

by t.adrienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Dec 22, 2024 -

Clay Cooley Nissan responded

Hello Thank you for your feedback! We’re glad to hear that you find us conveniently located and have received excellent service. We appreciate your suggestion regarding service advisors updating customers on their vehicle status, as communication is key to ensuring a positive experience. We will make sure to address this with our team to enhance our service further. Your input is invaluable, and we look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 18, 2024

Mr. Floyd was very knowledgeable and helpful. He got me in a car. He answered all of my questions! More

by dcarter2210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Clay Cooley Nissan responded

Hello Dcarter2210, Thank you for your kind words about Mr. Floyd! We’re thrilled to hear that he was knowledgeable and helpful in getting you into a car. It’s great to know that he answered all of your questions effectively. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissa n OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 16, 2024

👍 my car could of been cleaned good inside was waisted drink in back wheel was bad and dirty .was a lil disappointed but sale was good Maralyin was great she helped me allot..thank u More

by TUCKERTES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Clay Cooley Nissan responded

Hello Tuckertes, Thank you for your feedback. We apologize for the cleanliness issues you encountered with your vehicle, including the waste from a drink and the dirty wheel. It's disappointing to hear that we fell short in these areas, but we're glad to know that Marilyn provided great assistance during your sale. Your comments will help us improve our services and ensure a better experience for future customers. Thank you for bringing this to our attention. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 16, 2024

I took my car in for service yesterday and the part had to be ordered. Part came in today and service was done quickly without a long wait. Service person polite and gave informative guidance More

by celestinerogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Clay Cooley Nissan responded

Hello Celestinerogers, Thank you for your feedback! We're glad to hear that the part was ordered and arrived quickly, allowing us to complete the service without a long wait. It's wonderful to know that our service person was polite and provided you with informative guidance. We strive to deliver efficient and courteous service, and your satisfaction is our priority. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 16, 2024

Service person was very polite and explained everything in detail that I needed to know on the service requested from me More

by celestinerogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Clay Cooley Nissan responded

Hello Celestinerogers, Thank you for your positive feedback! We're thrilled to hear that our service person was very polite and took the time to explain everything in detail. Providing clear communication is essential to us, and it’s great to know that you found the information helpful. We appreciate your review and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 16, 2024

I knew my vehicle would be removed without my authorization to C S Lee Tire &Auto Goodyear More

by Ms.house
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shane Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Clay Cooley Nissan responded

Hello Ms.house, We understand your concern regarding the removal of your vehicle to C S Lee Tire & Auto Goodyear without your authorization. We take such matters seriously and strive to ensure our customers are informed and comfortable during any service process. Please reach out to us directly so we can address your situation and provide clarity on our procedures. Your feedback is invaluable in helping us improve our services. Clay Cooley Nissan

December 15, 2024

Mr. Leo had very good customer service, he give me the break down on what I needed to get my repairs done and was very professional. Great service thanks to you Mr. Leo . Job Well Done!! More

by deborahyfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Aguilar
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Dec 16, 2024 -

Clay Cooley Nissan responded

Hello Deborahyfranklin, Thank you for your kind words about Mr. Leo's service! We are thrilled to hear that he provided you with a thorough breakdown of your repair needs and demonstrated professionalism throughout the process. Our team strives to deliver excellent customer service, and it’s always rewarding to know when we succeed. We appreciate your feedback and will make sure to share your compliments with Mr. Leo. Thank you for choosing us! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 14, 2024

Outstanding Service at Clay Cooley Nissan I had an amazing experience at Clay Cooley Nissan. The staff was professional, friendly, and attentive, making the entire process smooth and stress-free. They More

by aevelyn617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Clay Cooley Nissan responded

Hello Aevelyn617, Outstanding Service at Clay Cooley NissanI had an amazing experience at Clay Cooley Nissan. The staff was professional, friendly, and attentive, making the entire process smooth and stress-free. They went above and beyond to ensure I was satisfied and confident in my decisions. Highly recommend this dealership for exceptional service! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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