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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
916 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 916 reviews

February 15, 2025

Good customer service, love the people. Michael Perez helps me when I need my car serviced. I highly recommend him. More

by tkara.edwards96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington, Shane Holcomb
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Feb 18, 2025 -

Clay Cooley Nissan responded

Hello Tkara.edwards96, Thank you for your kind words! We’re thrilled to hear that you love our customer service and appreciate Michael Perez's assistance with your car servicing needs. Your recommendation means a lot to us, and we’re committed to providing excellent service to all our customers. If you need anything else, please don’t hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 13, 2025

Lost my cap off tire and expect me to pay 85. 00 for new one More

by queta0149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias, Shane Holcomb
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Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Queta0149, We understand your frustration regarding the lost tire cap and the associated cost of $85 for a replacement. We strive to provide quality service and support to our customers, and we regret any inconvenience this may have caused you. Please reach out to our customer service team directly, as we may be able to assist you further in resolving this issue. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns. Clay Cooley Nissan

February 13, 2025

Pa never did stop looking for me the right car and deal he was awesome More

by CUTINAOUTLEY1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Cutinaoutley1972, Thank you for your kind words! We're thrilled to hear that Pa was able to help you find the right car and deal. Your satisfaction is our priority, and it’s great to know that our team made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 13, 2025

Fantastic customer service and professional treatment from my service agent. I was kept aware of all that was going on. More

by pastormw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Pastormw, Thank you for your wonderful feedback! We're thrilled to hear that you received fantastic customer service and felt professionally treated by our service agent. Keeping our customers informed is a priority for us, and it’s great to know we succeeded in that during your experience. Your satisfaction is important to us, and we look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 12, 2025

Excellent service, Very Friendly & fast, no long wait lines. Michael Perez , Thanks Clay Cooley Dallas More

by franklinkathryn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
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Feb 17, 2025 -

Clay Cooley Nissan responded

Hello Franklinkathryn74, Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent service and found our team, especially Michael Perez, to be friendly and efficient. We pride ourselves on minimizing wait times and ensuring a smooth experience for our customers. Your satisfaction is our top priority, and we look forward to serving you again at Clay Cooley Dallas! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 10, 2025

Courtney and her crew was amazing and very persistent in helping me lol are the cause of my problems with my car… she is so kind and her customer service is superb More

by adglisa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 14, 2025 -

Clay Cooley Nissan responded

Hello Adglisa17, Thank you for your kind words about Courtney and her team's exceptional service. We’re thrilled to hear that their persistence and kindness made a positive impact on your experience. We strive to provide superb customer service, and it's rewarding to know that we could assist you with your car issues. Your feedback motivates us to continue delivering the best possible support to our customers. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 10, 2025

Close location. My service associate was great. He was friendly, knowledgeable and helpful with my questions. More

by jkatrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Torres
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Feb 14, 2025 -

Clay Cooley Nissan responded

Hello Jkatrina, Thank you for your positive feedback! We're glad to hear that our close location was convenient for you and that your service associate provided excellent assistance. It's wonderful to know that he was friendly, knowledgeable, and helpful with your questions. We strive to offer great service, and your comments affirm our team's efforts. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 7 09-2000

February 08, 2025

Courtney was invested in helping my son find a resolution to his car’s issues. She quickly took it to service to have it evaluated. The issue was bigger than we thought. Fortunately it was still under Nissan More

by tjluna23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Feb 12, 2025 -

Clay Cooley Nissan responded

Hello Tjluna23, Thank you for your positive feedback! We’re thrilled to hear that Courtney was able to assist your son with his car issues and facilitate a smooth resolution. It’s great to know the warranty covered the repairs and that he was provided with a rental at no out-of-pocket cost. We appreciate your kind words and are glad to have been able to help during this situation. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 07, 2025

Communication was great , they took care of me pretty fast as well, they got me in fast More

by valeriemorales214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 12, 2025 -

Clay Cooley Nissan responded

Hello Valeriemorales214, Thank you for your feedback! We’re glad to hear that communication was great and that we were able to take care of you quickly. Your satisfaction is our priority, and we strive to provide fast and efficient service. We appreciate your positive comments and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 07, 2025

Great customer service and very friendly and knowledgeable! Will definitely refer a friend soon as possible! More

by JAQUATIA73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Clay Cooley Nissan responded

Hello Jaquatia73, Thank you for your wonderful feedback! We're thrilled to hear that you found our customer service to be great, friendly, and knowledgeable. It's always our goal to provide exceptional experiences, and your willingness to refer a friend means the world to us. We look forward to serving you and your friends in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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