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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
997 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 997 reviews

May 23, 2025

James Sheppard was great to work with. He explained pricing and made the process easy More

by DEAUQUNEICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Clay Cooley Nissan responded

Hello Deauquneice, Thank you for your kind words. We're glad James made the process easy and clearly explained the pricing. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 20, 2025

It was a wonderful experience I do appreciate the services that I received Thank you! More

by alexreytravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 23, 2025 -

Clay Cooley Nissan responded

Hello Alexreytravel, Thank you for your kind words. We're delighted to hear you had a wonderful experience and appreciated our services. Your satisfaction is our priority, and we truly value your positive feedback. If there is anything else we can assist you with, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 19, 2025

my agent nick was very efficient and helpful with my car. The employees were also helpful More

by ladybabyspook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 23, 2025 -

Clay Cooley Nissan responded

Hello Ladybabyspook, Thank you for your positive feedback. We're glad to hear that Nick was efficient and helpful with your car, and that our team provided helpful service. We appreciate your kind words and are committed to providing excellent support to all our customers. If you need further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 18, 2025

The dealer ship was great they helped me along the way to get a wonderful car More

by 1MelissaPierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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May 22, 2025 -

Clay Cooley Nissan responded

Hello 1melissapierce, Thank you for your kind words. We're glad to hear that our team was able to assist you throughout the process and help you find a wonderful car. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 16, 2025

Nick was great and attentive, he used the text method to keep me updated on my service and what was needed in the future. More

by jaleesacrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Nick
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May 19, 2025 -

Clay Cooley Nissan responded

Hello Jaleesacrow, Thank you for your positive feedback. We're glad Nick was attentive and kept you well-informed through our text updates. We appreciate your trust in our team and look forward to continuing to meet your needs in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 16, 2025

This is the worst dealership I have ever experienced! !! They "bought" a car from me a week ago and are refusing to pay me the $25,000 that they owe me for it. On Friday, May 9th, I dropped the car off, More

by billycargile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shauntoria Lyons
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May 18, 2025 -

Clay Cooley Nissan responded

Hello Billycargile, We sincerely apologize for the frustration and inconvenience you've experienced. This situation does not reflect our standards, and we are actively investigating why your payment has been delayed. Please know that we value your service and are committed to resolving this matter promptly. A member of our management team would like to speak with you directly to address your concerns and find a solution. Thank you for bringing this to our attention. Clay Cooley Nissan

May 18, 2025 -

billycargile responded

It reflects EXACTLY who you are! I finally received the check for payment on Friday, and it was short at least $30, that I can prove. That isn't a lot of money in the grand scheme of things, but it speaks volumes about your complete lack of integrity and how you treat customers. I would rate your scam dealership in negative stars if I could. If anyone reading this decides to buy here anyway, make sure you are very thorough in reading your contract before you sign it, they are 1000% for sure sneaking in xx dealer add-ons!

May 14, 2025

Great service, great staff, assisted with loaner car which was extremely helpful, advisor was very good More

by Shane.pearce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service adviror
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May 17, 2025 -

Clay Cooley Nissan responded

Hello Shane.pearce2, Thank you for your positive feedback. We're glad our staff was able to provide you with great service and assist you with a loaner car, which we know can be very helpful. It's wonderful to hear that your advisor was very good and that your experience met your expectations. We appreciate your kind words and look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 14, 2025

My service tech was great with everything he did for my car and really helped me out More

by zmason00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
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May 17, 2025 -

Clay Cooley Nissan responded

Hello Zmason00, Thank you for your kind words. We're glad to hear that our service technician was able to assist you effectively and provide the support you needed for your vehicle. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 13, 2025

I was glad the service didn’t take too long. Vanessa, the new service advisor, kept me up to date continually with the progress of the services. More

by Etanner118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Clay Cooley Nissan responded

Hello Etanner118, Thank you for your feedback! We're thrilled to hear that your service was completed in a timely manner and that Vanessa, our new service advisor, was able to keep you informed throughout the process. We strive to provide excellent communication and quality service, and it’s great to know we met your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 13, 2025

I'm happy with the service I got from them I can't wait to get the next service More

by alfredocalledoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Report | Print
May 16, 2025 -

Clay Cooley Nissan responded

Hello Alfredocalledoce, Thank you for your positive feedback! We're thrilled to hear that you are happy with the service you received. Your excitement for the next service means a lot to us, and we look forward to continuing to meet your expectations. If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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