Clay Cooley Nissan

Liars liars not to be trusted stay away My fiancé went in on Saturday for a scratch off went in met a salesman whose name is Rocko stay away from him she call me while I was at work Rocko ge My fiancé went in on Saturday for a scratch off went in met a salesman whose name is Rocko stay away from him she call me while I was at work Rocko gets on the phone I questioned him he got angry handed the phone back to my fiancé told me that she was going to drive away Saturday with a new car 0 down. They had her sitting for 4hours waiting she leaves, we both go up there 4/25/2017 Rocko comes to the table his attitude is horrible he's very arrogant and he sat in front of us and lied and when I questioned what he had said he asked who I was in an aggressive way like he wanted to fight so I stood up and told him exactly who I was he told her she was approved through Capital one but she needed an additional 2000 dollars and another 1500 would be from the rebate I said to him well what about the 2674 check that Clay Cooley uses why can't she use that he didn't like being questioned he was caught in a lie and he didn't like it. So I go to my car he's talking to one of his coworkers I hear him discussing the situation I'm returning to go in the building he's looking at me like he's ready to whoop me so I walk up to him and ask if there's a problem why are you mean mugging me? You good? He then alone with this sales rep began to act as though they're getting ready to jump me lol I mean these are some thuggish people. So in comes Demarcos he's the Sales Supervisor he lies and tells her she's approved with "0" down come in she's goes up there Demarcos is nowhere to be found we later found that he also lied that she was never approved. Don't do business here if you can't trust your sales man to be honest with you and then the Sales Rep Supervisor lies to you as well, then you can't trust anyone in this Dealership they all are liars said she was approved for 47000 and then turns around and says well we gotcha approved for 47, but they want you be at 51000, really???? Clay Cooley you need to stop your false advertising and come see clay no stay away from Clay More

Worst car buying experience ever!!! The sales people there are over aggressive, rude and heartless. They lie to perspective buyers and act line it's okay. My wife was almost held hostage The sales people there are over aggressive, rude and heartless. They lie to perspective buyers and act line it's okay. My wife was almost held hostage recently because I was not with her and ended up with a car she didn't want. The salesperson convinced her to take the deal and if she was not happy she could return the car in 3 days with no problem. Of course he lied, since we later found out that there is no cooling off period in Texas. When she returned the car, the front desk receptionist took the keys, contract and the car, only for on their ruthless employees to drop the car off in the darkness of night at her dad's house without notifying anyone and placed the keys in mailbox. Really? Who does that Clay Cooley gangsters that's who!!! Now here's what else happened. We discovered a trunk full of shattered glass from what appeared to be broken windshield glass. Something else they did not disclose to her. Needless to say...they can come pick the car up whenever they want to because we will NOT be paying not one note. After seeking legal counsel, we found out a little known fact that the car still belongs to these ruthless gangsters unless we pay the first note. Oh one last thing...we both purchased new 2017 vehicles from a nearby dealership that treated us like humans and offered the best car buying experience ever. Please do not shop this Nissan dealership and tell your friends not to either. Nissan Corporate will be hearing from us real soon as well as the BBC. Don't mess with God's people...tpu will never win. More

Awful Customer Service Do not go to this dealership. They are one of the worst sales people and won't care for your time. I visited them around a week back when they did not Do not go to this dealership. They are one of the worst sales people and won't care for your time. I visited them around a week back when they did not had any good Nissan Altimas in their inventory and only a trade in appraisal was done for my vehicle. But today when I saw three cars under my budget on their inventory, I messaged the sales guy Victor to confirm if the vehicles are available to see and test drive. I drove for around 35 miles one side in peak traffic hours just to get fooled. When I reached at the dealership, the guy started struggling for the keys and did not come back for around 45 minutes. Despite calling him twice or thrice, he did not pick the phone while I was waiting inside for him to pull up the cars. Now to my surprise, he comes back with only one key saying he doesn't know where are the other two cars. We went for a test drive when suddenly I realized the listing as well as Carfax showed the color as 'Red' for the car but I was driving a 'Black' colored car. Although the car was nice to drive and pretty from inside, but this came as a shock to me as I have a habit of trusting Carfax history. I asked him to run VIN Check or some other car history website to know if the car was involved in some accident and was repainted. He immediately called his Sales director who starting offering me 400-500$ discount on the car saying they messed up the car color while registering the title to the previous owner. The guy went on to explain me the data sources of CARFAX. Having worked for their IT Software, I know where do they get the data regarding the car history. But the guy instead of offering me some viable options said if you are not ready to negotiate on the color, nothing could be done and shook hands to get rid of me. I felt badly treated as a customer. My odometer is up by 75 miles because I trusted these guys. More