Clay Cooley Nissan

Had a awesome experience at Clay Cooley Nissan in Duncanville. Sergio was Professional courteous completely exceeded our expectations !!! I will refer everyone I know to go to Clay Cooley and ask f Duncanville. Sergio was Professional courteous completely exceeded our expectations !!! I will refer everyone I know to go to Clay Cooley and ask for Sergio! Best car buying experience can't thank them enough More

Derrick Jones is a great sales guy and he helped me get into my first brand new car thank you so much for your help into my first brand new car thank you so much for your help More

Let me start by saying I'm a young woman buying a car for the first time. I fully believe this dealership and the people there could see that and tried to take advantage of me. While the salesman I talked to the first time. I fully believe this dealership and the people there could see that and tried to take advantage of me. While the salesman I talked to, Sean, was very kind, the whole experience was sketchy, confusing, and was filled with bad vibes. I came in ready and excited to buy a vehicle that I had seen online, at an acceptable price point for me. I had secured pre authorization for a loan through Capital One, which said my monthly payments would have been a low, reasonable number. Flash forward to me having test driven the car and liked it - I was ready to hand over my money. However, then the confusing xxxxxxxx began. I realized they had never told me how much the car was being sold for, they had me fill out an application for their In House loan, even though I had my own financing, and claimed it was the same because it was fulfilled through capital one as well, except the numbers came back at almost triple what I had been quoted by capital one. I told them this was ridiculous and then noticed that the price of the car also had a NON NEGOTIABLE "connect and protect" fee attached to it, for $1000. I told them I didn't want or need it. They told me there was no option to remove it. Then the salesman, still very lovely and nice making me feel like he was on my side - us against the Big Bad Car Dealership Price men - proceeded to go through a big charade of taking my quoted loan paper over to a glass walled office and yelling to "bring down my payments". I suspect this was more xxxxxxxx. At this point I wanted out. I told them I wasn't feeling the vibes and wanted to sleep on it, they told me the car might not be there when I came back, I was fine with that and told them the universe didn't want me to have That Car then. THEN the manager of the place, Dwight, came over. His vibes were majorly off. He was putting off an aggressive aura that was meant to intimidate me into signing for a xxxxty deal. I kept trying to leave and he kept trying different tactics to get me to sign. The whole experience was unpleasant and I won't be going back. Luckily I got out without taking a Bad Deal, but they DID run a hard credit check on me without informing me that's what they were doing. Not happy. More

Manager, Dwight Walker treated me with urgency when I brought my car back for service. This is something you don't see after the deal is done. I appreciate Customer service when there nothing to gain. brought my car back for service. This is something you don't see after the deal is done. I appreciate Customer service when there nothing to gain. More

These two gentlemen did everything they could to make sure I left with a great vehicle that fit my budget. They even got my payments lower than I was expecting. I will definitely go back to shop with the sure I left with a great vehicle that fit my budget. They even got my payments lower than I was expecting. I will definitely go back to shop with them. More

El trato fue Muy bueno y me ayudaron agarrar el precio que queria Juan gonzalez fue muy hamable durante todo el processo.. muy Feliz por mi compra que queria Juan gonzalez fue muy hamable durante todo el processo.. muy Feliz por mi compra More

Absolutely LOVE this place. PG was insanely helpful and speedy which I appreciate very much. The whole staff was very honest and transparent through the whole process. speedy which I appreciate very much. The whole staff was very honest and transparent through the whole process. More

Buen ayuda que recibe ayer con Juan gonzález para agarrar mi pathfinder me encontraron el color que quería y me regalaran un precio fantástico gracias mi pathfinder me encontraron el color que quería y me regalaran un precio fantástico gracias More

Leo was so helpful to me and my husband. We're expecting another kid and Christmas really hurt our budget, but Leo was patient enough to help get us as close as possible to the number we wanted. another kid and Christmas really hurt our budget, but Leo was patient enough to help get us as close as possible to the number we wanted. More

Chandler Major was SUCH a pleasure to work with! Seriously ask for him. He was my Santa this year. Took such good care of us. Thank you Chandler and Clay Cooley! Seriously ask for him. He was my Santa this year. Took such good care of us. Thank you Chandler and Clay Cooley! More