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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
916 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 916 reviews

March 03, 2025

Jeff treated me like a valuable customer. Service was done quickly, and I was out the door. More

by Danita111266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wittman
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Danita111266, Thank you for your kind words about Jeff and the service you received. We're delighted to hear that you felt valued and that your experience was quick and efficient. Our team strives to treat every customer with the utmost respect and ensure a smooth process. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 01, 2025

Good experience from start to finish. Customer service was outstanding. Friendly and very helpful service. More

by ddbrown286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 03, 2025 -

Clay Cooley Nissan responded

Hello Ddbrown286, Thank you for your positive feedback! We’re thrilled to hear that you had a good experience from start to finish. Our team takes pride in providing outstanding customer service, and it’s wonderful to know that you found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 28, 2025

The customer service was excellent . I am pleased with how Courtney was attentive and taking care of my car’s needs. More

by Aliciad.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
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Mar 03, 2025 -

Clay Cooley Nissan responded

Hello Aliciad.williams, Thank you for your kind words regarding your experience with us. We're thrilled to hear that Courtney provided excellent customer service and was attentive to your car’s needs. Our team strives to ensure every customer feels valued and well taken care of. Your satisfaction is our priority, and we appreciate your feedback! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 28, 2025

They were very helpful throughout the vehicle process and sealing the deal. Also theycare about their customers needs. More

by DYNAMICDEE69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
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Mar 02, 2025 -

Clay Cooley Nissan responded

Hello Dynamicdee69, Thank you for your kind words! We’re thrilled to hear that you found our team very helpful throughout the vehicle process and that we were able to meet your needs. Our commitment to our customers is a top priority, and it’s rewarding to know that it made a difference in your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 28, 2025

Courtney was helpful and answered all of my questions at both visits . Would recommend her. More

by natashagaines87
Recommend Dealer
Yes
Employees Worked With
Courtney
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Mar 02, 2025 -

Clay Cooley Nissan responded

Hello Natashagaines87, Thank you for your kind words about Courtney! We’re thrilled to hear that she was helpful and able to answer all of your questions during both visits. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 28, 2025

Richard went above and beyond to make sure that I didn’t leave his lot empty handed ! he was caring and sweet to myself and my family. Definitely would encourage anyone to shop with him. More

by briSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Clay Cooley Nissan responded

Hello Brismith, Thank you for your wonderful review! We're thrilled to hear that Richard went above and beyond to ensure you and your family left happy. His caring and sweet approach truly reflects our commitment to excellent customer service. We appreciate your encouragement for others to shop with us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 28, 2025

Jeff was very polite and knowledgeable and the service was pretty quick on a Saturday More

by chelseavernon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff from the service dept
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Mar 03, 2025 -

Clay Cooley Nissan responded

Hello Chelseavernon12, Thank you for your feedback! We're glad to hear that Jeff was polite and knowledgeable during your visit, and that you experienced quick service on a Saturday. We strive to provide excellent service, and it's great to know we met your expectations. Your comments are appreciated and will be shared with our team to continue improving our customer experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 27, 2025

Service was prompt and employees were very attentive. Fast professional service. Nice waiting area. Definitely recommend. More

by Frank Casillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
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Mar 02, 2025 -

Clay Cooley Nissan responded

Hello Frank Casillas, Thank you for your kind words! We're thrilled to hear that you found our service prompt and professional, and that our employees were attentive to your needs. It's great to know you enjoyed our nice waiting area. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

they were amazing & so quick & very kind. overall 10/10 experience and will definitely be going back More

by felicityslavicek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Felicityslavicek, Thank you for your amazing feedback! We're thrilled to hear that you had a 10/10 experience with us. Our team prides itself on being quick and kind, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

This is my second time, sales is good but first time in December 2023 it seems it was pushing to get the sale and absolutely no discounts and it high interest, it was a used car and I found damage on lower More

by FMGUZAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Fmguzan, Thank you for your feedback. We apologize for the experience you had during your recent visit, especially regarding the inspection and service quality. It's concerning to hear about the damage you found and the issues with fluid levels after your oil change. We strive for high standards and clearly fell short in this instance. Your comments will be shared with our management team to ensure improvements are made in our inspection processes and service department. We appreciate your input and hope to regain your trust in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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