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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
759 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 759 reviews

May 30, 2024

Sell man James only care about costumer service into you do the survey and he gets his money. After that he is no longer helpful More

by CARLOS.ANTE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Clay Cooley Nissan responded

Hello Carlos.ante03, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clay Cooley Nissan

May 29, 2024

Leo provided exceptional customer care to ensure the best quality and service in a customer experience, thank you! More

by Des
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Clay Cooley Nissan responded

Hello Des, We're so glad to hear that Leo was able to go above and beyond your expectations! Thank you so much for this positive 5-star review! Please don't hesitate to reach out if there's anything additional we can do for you. We can't wait to see you again, have a great day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2024

The dealership is a good place they just have unnecessary mishaps that can be fixed with common sense or thought More

by PRINCESSTIANA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Clay Cooley Nissan responded

Hello Princesstiana3, We appreciate you taking the time to leave us this honest feedback and sharing your experience! Please don't hesitate to reach out to us if there's anything more we can do! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 25, 2024

Yes! I would, But they forgot my free car wash! Maybe next time. Thank You. More

by MSMABLEACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Aguilar
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May 28, 2024 -

Clay Cooley Nissan responded

Hello Msmableacy, Thank you for your kind review; we are happy to pass along your comments to the service team here at Clay Cooley Nissan! We really appreciate your feedback and love you invite you back for that complimentary car wash! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 25, 2024

It was a very pleasant experience at clay Cooley the salesman was a very kind person. More

by BATESSHAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexis Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Dou
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May 26, 2024 -

Clay Cooley Nissan responded

Hello Batesshan, Thank you for your praise and kind comments about our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 24, 2024

Leo was very patient when helping me decide what car would be best for me and my family. More

by Tameka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Clay Cooley Nissan responded

Hello Tameka, We are very happy to hear Leo provided you and your family with such a positive experience! Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2024

This dealership gave me good service and explained in detail what was to be needed.I was very pleased. Thanks More

by SHARONSTAR1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias,Torres
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May 25, 2024 -

Clay Cooley Nissan responded

Hello Sharonstar1958, Thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2024

I really like the dealership, my salesman was very helpful. Marilyn in finance was very sweet and knowledgeable. More

by VERONICA.FININEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Clay Cooley Nissan responded

Hello Veronica.fininen, We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Finance Manager Marilyn here at Clay Cooley Nissan. Your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2024

Floyd Mcgriff did a amazing job on getting me the 2024 Nissan Z, very professional and knowledgeable . I will refer all my family and friends. More

by fast and furious
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Clay Cooley Nissan responded

Hello Fast And Furious, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your purchase experience with Floyd McGriff. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

May 22, 2024

Waited for over two hours for an appointment oil change. Wish someone would have notified me before I hunted someone down that it was going to be a looooong wait! Dealership is in major disrepair. Bathroom More

by sjpeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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May 24, 2024 -

Clay Cooley Nissan responded

Hello Sjpeale, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

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