Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
759 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 759 reviews

June 14, 2024

Mark is the in terms of customer service and making sure everyone happy! Abso’s the best More

by DADEGOKE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 15, 2024 -

Clay Cooley Nissan responded

Hello Dadegoke08, thank you for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2024

I was please with the service they took care of that needed at one time. More

by CWOMACKLW95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Clay Cooley Nissan responded

Hello Cwomacklw95, We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan! We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2024

Bertha was exceptional. What a treat to work with her. Go and see her at Clay Cooley More

by Guadalupe230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bertha Marin
Report | Print
Jun 13, 2024 -

Clay Cooley Nissan responded

Hello Guadalupe230, we are so happy to read such a great review about Berths here at Clay Cooley Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2024

Not stressful kind people no pressure. They listened to me on what I needed and wanted. Will buy my next car from them again More

by cindysummerson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Report | Print
Jun 14, 2024 -

Clay Cooley Nissan responded

Hello Cindysummerson1, Thank you so much for your positive comments about our team here at Clay Cooley Nissan! We're happy you found our staff to be so supportive during your purchase experience. We sincerely thank you for the positive review and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2024

Friendly staff, but tried to add over 3,000 to price for repairs that they decided to do before they posted it online. I went to look at the car I found online and then when I decided to talk numbers they s More

by 05woody66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pa Jallow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Clay Cooley Nissan responded

05woody66, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

June 13, 2024

It's good to go get a car and I love it there work for you More

by DELDREANRICHARDSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good people
Report | Print
Jun 14, 2024 -

Clay Cooley Nissan responded

Hello Deldreanrichardson3, thank you so much for your high 5-star rating! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2024

My service advisor and the young lady that take payments Are the best . But everybody else horrible , once your service advisor is gone for the day you basically cannot get any help . More

by ALUCREZIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Pickering
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Clay Cooley Nissan responded

Hello Alucrezia, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 12, 2024

Very dissatisfied! ! My issue has still not been resolved. My brand new Nissan Maxima has been in service for almost a whole month! I am not a mechanic but there is som More

by LOWRIDER66EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Jun 13, 2024 -

Clay Cooley Nissan responded

Lowrider66ep, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Your feedback has been provided to our managers for review. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Sincerely, Clay Cooley Nissan

June 11, 2024

Pa Jallow was totally helpful. Go see Pa @ Clay Cooley Nissan in Duncanville Texas. Happy!! More

by pit.don.2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lines
Report | Print
Jun 13, 2024 -

Clay Cooley Nissan responded

Hello Pit.don.2024, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We're glad to hear Pa Jallow delivered such a great experience. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 10, 2024

Fueron muy amables en especial Elías, siempre tratando de que la espera no se sintiera tan larga More

by 73aguilar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Report | Print
Jun 11, 2024 -

Clay Cooley Nissan responded

Hello 73aguilar4, thank you so much for your high rating! We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

1
...
32
33
34
...
76