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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
759 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 759 reviews

July 03, 2024

I had a great experience working with Jarrett! I got the car I wanted and in my budget! More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett Gunnels
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Jul 04, 2024 -

Clay Cooley Nissan responded

Hello Adrian, we are so happy to read such a great review about Jarrett here at Clay Cooley Nissan! Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 03, 2024

Easy straightforward and simple , I knew what I wanted got with my salesperson and was able to get in and out in a reasonable and expected time when it comes to buying cars More

by Motherfirst6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer knight
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Jul 04, 2024 -

Clay Cooley Nissan responded

Hello Motherfirst6, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Thank you so much for your high 5-star rating! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

July 02, 2024

Pa and Marcus was very happy professionally committed to helping me to get me in a car More

by cherylrobinson007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Clay Cooley Nissan responded

Hello Cherylrobinson007, we're glad you had such a wonderful experience with Pa and Marcus! Thank you for sharing your positive experience! We are happy to pass along your comments to the team here at Clay Cooley Nissan! We do hope we can be of assistance in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 02, 2024

Had amazing sell experience and Floyd Mcgriff is the reason. He was very professional and knowledgeable I will refer him to my family and friends. More

by Cowboy24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Clay Cooley Nissan responded

Hello Cowboy24, we're so glad Floyd McGriff was able to go above and beyond your expectations! Thank you for the high 5-star rating! If you have any further questions, please don't hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 02, 2024

Great experience with Shernericka and team thank you for all your help with getting my deal done More

by callen.ca97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shernericka Williams
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Jul 03, 2024 -

Clay Cooley Nissan responded

Hello Callen.ca97, thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Shernericka Williams at Clay Cooley Nissan. Your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 01, 2024

Akeila was a great help she exceeded my expectation of a vehicle and experience. Thank you so much clay Cooley More

by LaKendra.branch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeila Pierce
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Jul 01, 2024 -

Clay Cooley Nissan responded

Hello Lakendra.branch, reviews like this give us motivation and help us ensure we provide high-quality care. We're happy to hear you had such a positive experience with Akeila! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us!

July 01, 2024

It was great working with Jarrett! I love my new Nissan! The whole process was so easy. More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett Gunnels
Report | Print
Jul 03, 2024 -

Clay Cooley Nissan responded

Hello Anthony, Congratulation's on your new Nissan! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Jarrett could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 01, 2024

Purchased my vehicle here with Misael and he was such amazing help on finding the perfect vehicle for me 10/11 would recommend! More

by alysia.cortinas05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misael Mundo
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Jul 03, 2024 -

Clay Cooley Nissan responded

Hello Alysia.cortinas05, thank you for your kind review; we are happy to pass along your comments to our sales consultant Misael here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2024

I still do not have any of the paperwork from my purchase i’ve called twice and been up to the dealership since More

by Antwonrichmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miseal
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Jul 02, 2024 -

Clay Cooley Nissan responded

Hello Antwonrichmond, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 709-2000 so we can work towards a resolution. We look forward to hearing from you. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

June 30, 2024

its ok. not the best but ok. Car wash and vacume could be better. all cars should be sanitize when finish in service More

by BRANCH.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blane Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Clay Cooley Nissan responded

Hello Branch.j, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 709-2000 so we can work towards a resolution. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

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