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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
993 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 993 reviews

June 24, 2025

It was a horrible experience. I don’t know why I am forced to use More

by smithlynntreanetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t use any of these.
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Jun 26, 2025 -

Clay Cooley Nissan responded

Hello Smithlynntreanetta, We’re sorry to hear about your frustration and that your experience did not meet your expectations. We appreciate your feedback and would like to understand more about the issues you encountered. Please contact our customer service team directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience. Clay Cooley Nissan

June 24, 2025

MY SERVICE GUYS BRODRIS MATTHEWS IS THE BEST AND GOOD AT MAKING ME FEEL COMFORTABLE WITH THE SERVICE PROVIDED AND KEEPS ME INFORMED ON THE STATUS OF MY SERVICE BEING PERFORMED More

by lwillis292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRODRIS MATTHEWS
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Jun 26, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your kind words and for recognizing Brodris Matthews. We're glad to hear he made you feel comfortable and kept you well-informed throughout the service process. Providing excellent customer care and clear communication is our priority, and we appreciate your positive feedback. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Jun 26, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your kind words and for recognizing Brodris Matthews. We're glad to hear he made you feel comfortable and kept you well-informed throughout the service process. Providing excellent customer care and clear communication is our priority, and we appreciate your positive feedback. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 23, 2025

Jordan was amazing! We told him what we were looking for and he showed us a few that fit our criteria. He worked so hard to get us a deal we were comfortable with and he More

by heather_bellmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Clay Cooley Nissan responded

Hello Heather_bellmore, Thank you for your kind words! We're delighted to hear that Jordan and our team could assist you in finding the perfect '25 Rock Creek Pathfinder and make the process smooth despite your busy schedule. We truly appreciate your trust and are glad you're loving your new vehicle after a month. Your satisfaction means a lot to us, and we look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 21, 2025

Professional and Courteous staff. My salesperson was Mrs. Brittany Fields and she was an excellent help in this process. More

by RKCRAWFORD04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Fields
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Jun 22, 2025 -

Clay Cooley Nissan responded

Hello Rkcrawford04, Thank you for your positive feedback. We're delighted to hear that our staff, especially Mrs. Brittany Fields, provided you with professional and courteous service. Your kind words are greatly appreciated and motivate us to continue delivering excellent support throughout your process. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 20, 2025

Chad in Fleet Sales is always super helpful and very easy to work with. He is my go-to in Texas for ease of use and great communication! More

by melissa.johnson0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Mackey
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Jun 21, 2025 -

Clay Cooley Nissan responded

Hello Melissa.johnson0, Thank you for your kind words and for recognizing Chad’s helpfulness and communication. We’re glad to hear he makes your experience easy and enjoyable. Your feedback motivates us to continue providing excellent service. We appreciate your trust and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 20, 2025

It was a great experience would love to do it again soon thank you so much More

by lajennifergreen7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Clay Cooley Nissan responded

Hello Lajennifergreen7, Thank you for your kind words! We're thrilled to hear you had a great experience and look forward to serving you again soon. Your satisfaction means a lot to us, and we appreciate your support. We hope to see you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 19, 2025

Hollis was very helpful, courteous and professional. It was a pleasure to have him as my advisor. More

by enadallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the sales dept
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Jun 20, 2025 -

Clay Cooley Nissan responded

Hello Enadallas, Thank you for your kind words. We’re delighted to hear Hollis provided helpful, courteous, and professional service. It’s our pleasure to have him as your advisor, and we truly appreciate your positive feedback. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 18, 2025

Excellent experience, I was in and out for a full service oil change in under an hour without an appointment. More

by guzmanadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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Jun 19, 2025 -

Clay Cooley Nissan responded

Hello Guzmanadam, Thank you for your positive feedback! We're glad you had an excellent experience and that your full-service oil change was quick and convenient without an appointment. Our team strives to provide efficient service to get you back on the road swiftly. We appreciate your business and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas @comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 18, 2025

Vanessa Ovalle i had a wonderful experience in meeting. she was the greatest. Had great knowledge of what was needed. Very friendly individual. More

by mzvmtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Clay Cooley Nissan responded

Hello Mzvmtf, Thank you for your kind words, Vanessa. We're delighted to hear you had a wonderful experience meeting with us and that Vanessa provided knowledgeable and friendly service. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas @comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 18, 2025

Service was good. Only issue is y’all did not reset oil change needed message in vehicle More

by bamm2k6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 19, 2025 -

Clay Cooley Nissan responded

Hello Bamm2k6, Thank you for your feedback. We’re glad to hear that you found the service to be good. We apologize for the oversight in resetting the oil change message in your vehicle. We appreciate you bringing this to our attention and will ensure our team addresses this promptly to improve your experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas @comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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